Medical Information Specialist

5 days ago

Princeton, New Jersey, United States Advanced Clinical Full time

We are seeking a detail-oriented and knowledgeable Medical Information Specialist to provide essential medical information and support regarding our client's products.

Key Responsibilities:

  • Receive, document, and respond to written medical information requests from healthcare providers.
  • Handle escalated calls from the call center related to products as needed.
  • Update and/or create medical letters pertaining to products.
  • Ensure compliance with medical ethical and legal responsibilities to limit corporate liability when providing product/device-related information.
  • Serve as an educational resource for both internal and external customers.
  • Gather initial information regarding any product complaints or adverse events in accordance with FDA guidelines and company policies.
  • Contribute to interdepartmental projects, supporting the provision of medical, scientific, and technical information about products as needed.
  • Provide assistance and/or training to other medical information personnel (i.e., consultants).
  • Participate in handling call center escalations (no on-call or after-hours required).

Requirements:

  • PharmD degree.
  • 1-3 years of experience providing medical information to customers.
  • Excellent attention to detail and strong interpersonal, communication, and negotiation skills.
  • Proficiency in MS Office; experience with Medical Information Systems is a plus but not required.

Please note that every completed application is carefully reviewed by the Advanced Clinical recruitment team. We understand the time commitment that is needed to prepare an application, so we respect your effort by thoughtfully reviewing and responding to each application.

We are committed to diversity and inclusion in every part of our organization. A diverse staff allows us to effectively draw on different perspectives and enhance our efficiency and effectiveness. We seek talented, creative individuals from a variety of backgrounds and cultures to work with us.

Equal Employment Opportunity

It is Advanced Clinical's practice not to discriminate against any employee or applicant because of sex, race, color, age, national origin, religion, gender, gender identity/expression, sexual orientation/sexual preference, pregnancy/maternity, genetic information, marital status, physical/mental disability, medical condition, military/veteran status, or any other basis protected by applicable federal, state, or local law.

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