Customer Service Representative
2 weeks ago
About the Role
We are seeking a highly skilled Customer Service Representative to join our team at Uline. As a Customer Service Representative, you will be the face of our company, providing exceptional customer experiences through phone, email, and chat interactions.
Key Responsibilities
- Process customer orders and inquiries in a collaborative call center using world-class technology.
- Communicate with customers to resolve issues and provide solutions.
- Help customers navigate our website and online ordering system.
- Become a product expert to answer customer questions confidently.
Requirements
- High school diploma or equivalent. Bachelor's degree preferred.
- Prior customer service experience is a plus, but we will train you to provide legendary service.
What We Offer
- Competitive hourly rate with opportunities for bonuses.
- Complete medical, dental, vision, and life insurance coverage.
- 401(k) with 6% employer match and multiple bonus programs.
- Tuition Assistance Program for professional continuing education.
Why Work at Uline?
Uline is a family-owned company with over 9,000 employees across 13 locations. We are a drug-free workplace and an EEO/AA Employer/Vet/Disabled. Join our team and be part of a company that values its employees and provides opportunities for growth and development.
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