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4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a vital role in ensuring the safety and satisfaction of our donors.
Key Responsibilities- Screen new and repeat donors, taking and recording vital signs and finger stick results
- Answer phones and greet donors, ensuring a positive and welcoming experience
- Use our Donor Information System to prepare donor charts and maintain accurate records
- Coordinate donor compensation and identify opportunities for continuous improvement
- Work a variety of shifts, including evenings, weekends, and holidays
- High school diploma or equivalent
- Ability to walk and/or stand for the entire work shift
- Ability to lift up to 5 lbs. and occasional lifting of materials up to 32 lbs.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance
- 1 or more years minimum experience working in a customer or patient-facing role
At BioLife Plasma Services, we are committed to providing a supportive and inclusive work environment. Our comprehensive benefits package includes medical, dental, vision insurance, a 401(k) plan, and company match. We also offer paid volunteer time off, company holidays, and well-being benefits.
Equal Employment OpportunityBioLife Plasma Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment.
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