Quality Assurance Specialist

1 day ago


Newport Beach, California, United States Avrek Law Firm Full time
Quality Control Specialist

Avrek Law Firm is seeking a detail-oriented Quality Control Specialist to join our team. As a Quality Control Specialist, you will play a vital role in ensuring the accuracy and completeness of client and file information.

Key Responsibilities:
  • Review the work of intake specialists, including initial consultation notes, case information, and appointment schedules
  • Verify that all information is accurate and complete, with a keen eye for detail
  • Identify any errors or discrepancies and work closely with the intake specialists to resolve them promptly and effectively
  • Maintain accurate and up-to-date records of quality control reviews
Requirements:
  • High school diploma or equivalent; a Bachelor's degree in a related field is preferred
  • Prior experience in quality control, data analysis, or a similar role is preferred
  • Bilingual in Spanish is a plus
  • Excellent communication and interpersonal skills
  • Excellent attention to detail and strong organizational skills
  • Ability to work independently and as part of a team
  • Familiarity with personal injury law and the legal process is a plus
Compensation:

$18 - $23 hourly



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