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Collateral Recovery Specialist

2 months ago

Charleston, West Virginia, United States Truist Inc Full time
Position Overview:

The role entails managing accounts that are secured by collateral and are in various stages of default. This is a critical position aimed at minimizing losses for the organization.


Key Responsibilities:
  • Independently handle accounts in default, working towards effective resolutions.
  • Prepare and analyze departmental reports to track performance.
  • Ensure compliance with federal regulations, state laws, and internal policies to mitigate risks.
  • Utilize multiple systems and tools to monitor accounts and support decision-making processes.
  • Maintain professional relationships with colleagues, clients, and external partners, including attorneys and recovery agents.
  • Meet or exceed performance metrics as established by management.
  • Support departmental controls and key risk indicators (KRI) results.
  • Evaluate account information and reporting to determine appropriate next steps.

Qualifications:

Required:
- High school diploma or GED.
- Minimum of 1 year of experience in banking, default management, or client services.
- Strong problem-solving skills and the ability to address complex issues.
- Excellent verbal, written, and interpersonal communication skills.
- Proficiency in Microsoft Office and familiarity with job-related systems.


Preferred:
- Over 1 year of experience in repossession, foreclosure, or default management.
- At least 2 years of experience in banking or client services.
- Higher education or an associate degree is a plus.


Benefits:

Eligible employees may receive a comprehensive benefits package, including medical, dental, and vision insurance, life insurance, disability coverage, and a 401k plan. Employees also enjoy vacation days, sick leave, and paid holidays. For more information about the benefits available, please refer to the company's benefits site.


Truist is committed to fostering a diverse workforce and is an Equal Opportunity Employer. We do not discriminate based on race, gender, religion, citizenship, age, sexual orientation, gender identity, disability, veteran status, or any other classification protected by law.