Optical Operations Manager

3 days ago


Fort Mill, South Carolina, United States America's Best Full time
About America's Best

At America's Best, we're dedicated to providing exceptional eye care and eyewear to our customers. Our stores offer a unique combination of quality products and services at affordable prices.

Job Summary

We're seeking a highly skilled and motivated Assistant Eyeglass Manager to join our team. As a key member of our store operations team, you'll be responsible for overseeing the daily activities of our eyeglass department, ensuring excellent customer service, and driving sales and profitability.

Key Responsibilities
  • Drive sales and profitability by implementing effective merchandising and marketing strategies.
  • Supervise and motivate Opticians and CL Sales associates to achieve sales and customer service goals.
  • Ensure quality standards are met and maintain a clean and organized store environment.
  • Assist the General Manager with forecasting staffing needs, recruiting, and selecting high-caliber staff.
  • Lead and coach associates to achieve sales and customer service goals.
  • Mentor potential Apprentice Opticians as permitted by law.
Requirements
  • Maintain Optical license as required by the state.
  • Optical sales experience, with supervising experience preferred.
  • Proven ability to lead, coach, and build associate relationships.
  • Strong communication skills for effective management of teams.
  • Exceptional customer service skills.
  • Strong organizational skills for planning work and monitoring progress towards goals.
  • Ability to analyze and create financial reports.
  • Demonstrated ability to analyze and solve problems of varied scope.
  • ABO and NCLE Certified.
What We Offer

We offer a competitive compensation package, including bonus potential, comprehensive benefits, and opportunities for professional growth and development. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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