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Operations Director

2 months ago

Joliet, Illinois, United States Cresco Labs Full time
Job Summary

The Operations Director is responsible for overseeing all operational activities within the facility. This includes managing the cultivation, processing, laboratory, extraction, food and beverage production, packaging, order fulfillment, engineering, maintenance, materials management, and logistics departments.

The Operations Director ensures standardization of all departments to the corporate center of excellence (COE) initiatives, drives consistent delivery of finished products for customers through key metrics such as schedule adherence and cycle time, and promotes a culture of continuous improvement where employees are empowered to elicit changes improving the company's bottom line.

Key Responsibilities
  • Accountable for profit and loss (P&L) performance for the facility.
  • Improves efficiency of operations by driving key performance indicators (KPIs) cross-functionally such as schedule adherence, cycle time, percentage yield, dispensary acceptance rate, and inventory days on hand (DOH).
  • Leads operational management teams by making data-driven decisions that maximize shareholder value through support of financial estimates, ensuring compliance to corporate COE initiatives, and driving cross-departmental efficiencies.
  • Partners with corporate counterparts in quality, security, safety, human resources, and compliance to ensure facilities are maintained to state regulatory, OSHA, and company quality and HR standards.
  • Evaluates and implements new strategies to improve efficiencies between operations/supply chain, sales, IT, accounting, and HR.
  • Manages the overall welfare of the team through training, coaching, and leading by example.
  • Addresses company policy violations and works in conjunction with HR and direct managers to administer disciplinary action.
  • Approves or denies internal costs and reimbursements, such as employee engagement and development, lunches, etc.
Requirements
  • Associate's or Bachelor's degree in operations, supply chain, business management, or a related field; Master's degree a plus.
  • 5-7 years of experience in operations management with experience running large cross-functional organizations with production totaling over $100MM annually.
  • Project management experience required.
  • Excellent written and verbal communication skills.
  • Ability to manage cross-functional stakeholders.
  • Demonstrated experience in a warehouse setting, production line environment, GMP/SQF/OSHA/ISO preferred; cannabis industry experience a plus.
  • Experience leading an organization in a highly regulated environment.
  • Effective solutions-based attitude and team-focused management style.
  • Strong ability to multitask and work through constant interruption in a fast-paced environment.
  • Proficient in all Office Suites (Google, Microsoft Office) and ability to learn seed-to-sale tracking system.