Patient Financial Coordinator
2 weeks ago
The Patient Financial Representative is responsible for providing support to the Revenue Cycle division of CHRISTUS Health. This role ensures that all processes are performed in a timely and efficient manner, with a focus on account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts.
Key Responsibilities- Meet expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Perform Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health key performance metrics.
- Ensure PFS departmental quality and productivity standards are met.
- Provide professional and effective written and verbal communication with internal and external customers to resolve outstanding questions for account resolution.
- Manage and maintain patient and payor information to facilitate account resolution.
- Respond to account inquiries through written, verbal, or electronic correspondence.
- Develop and maintain working knowledge of all functions within the Revenue Cycle.
- Meet or exceed customer expectations and requirements, and gain customer trust and respect.
- Comply with all CHRISTUS Health, payer, and government regulations.
- Document patient accounting host system or other systems utilized by PFS in accordance with policy and procedures.
- Provide continuous updates and information to the PFS Leadership Team regarding errors, issues, and trends related to activities affecting productivity, reimbursement, payment delays, and/or patient experience.
- Complete requests for supporting documentation related to account resolution, audits, and other requests, and ensure delivery to the appropriate party.
- Perform support services for departmental Associates, such as faxing documents, copying, printing forms, data entry, and reception relief.
- Perform mail retrieval, sorting, distribution, and inter-facility delivery duties for all Business Office Associates.
- Perform scanning and electronic upload of documents.
- Ensure all payments are retrieved and posted accurately and timely, including lockbox monies, EFT/ACH monies, credit card payments, and patient payments, including JV entries for non-patient cash.
- Resolve submitted work queues for missing and/or unapplied cash.
- Monitor and perform cash reconciliation to identify cash posting errors and ensure all receipts are applied.
- Answer inbound calls to the department in a timely manner, consistent with department and/or industry standards.
- Collect and provide patient and payor information to facilitate account resolution.
- Respond to patient and insurance company complaints, correspondence, inquiries, and requests for information.
- Collect balance owing from third-party payers in accordance with state and federal laws governing collection practices.
Ensure that collection efforts are thorough, with the overall objective being to collect the outstanding balance in an ethical manner.
- Complete Attorney requests for billing records and subpoenas.
HS Diploma or equivalent years of experience required. Post HS education preferred. 1-3 years of experience preferred. General hospital A/R accounts knowledge is preferred. College education, previous Insurance Company claims experience, and/or health care billing trade school education may be considered in lieu of formal hospital experience.
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Patient Access Coordinator
3 weeks ago
Tyler, Texas, United States Christus Health Full timeJob SummaryChristus Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring a seamless and efficient patient experience. Your primary responsibility will be to facilitate a warm and welcoming environment for patients, while also ensuring accurate and...
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Patient Access Coordinator
2 days ago
Tyler, Texas, United States CHRISTUS Health Full timeJob SummaryPatient Access Representatives play a vital role in ensuring a seamless and efficient experience for patients and families at CHRISTUS Health. As a key member of our team, you will be responsible for facilitating access to our facilities, managing patient data, and communicating with various stakeholders. If you are a detail-oriented individual...
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Patient Financial Representative
1 week ago
Tyler, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Representative is a key member of the Revenue Cycle team at CHRISTUS Health, responsible for supporting the resolution and reconciliation of outstanding patient accounts. This role requires strong communication and organizational skills, with a focus on delivering exceptional customer service and ensuring timely and efficient...
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Patient Access Coordinator
3 weeks ago
Tyler, Texas, United States Christus Health Full time{"Responsibilities": "Key ResponsibilitiesMeet the expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Accurately input all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the...
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Patient Access Coordinator
3 weeks ago
Tyler, Texas, United States Christus Health Full time{"Job Title": "Patient Access Representative", "Job Summary": "We are seeking a highly skilled Patient Access Representative to join our team at Christus Health. As a Patient Access Representative, you will play a critical role in ensuring a smooth and efficient patient experience from the moment they arrive at our facility. Your primary responsibility will...
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Patient Access Coordinator
2 weeks ago
Tyler, Texas, United States Christus Health Full timeJob Summary:We are seeking a highly skilled Patient Access Representative to join our team at Christus Health. As a Patient Access Representative, you will play a critical role in ensuring a smooth and efficient patient experience. Your primary responsibility will be to facilitate a welcome and easy access to our facility, establishing encounters for...
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Patient Access Coordinator
4 weeks ago
Tyler, Texas, United States Christus Health Full timeJob Summary:Christus Health is seeking a highly skilled Patient Access Representative to facilitate a seamless and efficient patient experience. As a key member of our team, you will be responsible for ensuring accurate and timely data entry, verifying insurance eligibility, and communicating with patients and families, physicians, and insurance...
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Patient Access Coordinator
3 weeks ago
Tyler, Texas, United States Christus Health Full time{"Responsibilities": "Key Responsibilities:Meet the expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.Accurately input all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the...
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Patient Access Coordinator
2 weeks ago
Tyler, Texas, United States Christus Health Full timeJob Summary:We are seeking a highly skilled Patient Access Representative to join our team at Christus Health. As a Patient Access Representative, you will play a critical role in ensuring a smooth and efficient patient experience. Your primary responsibility will be to facilitate a welcome and easy access to our facility, establishing encounters for...
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Patient Financial Services Representative
4 weeks ago
Tyler, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Representative is a key member of the Revenue Cycle team at Christus Health, responsible for supporting the resolution of outstanding patient accounts. This role requires strong communication and organizational skills, with a focus on delivering exceptional customer service and ensuring timely and efficient processing of...
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Patient Financial Specialist
1 week ago
Tyler, Texas, United States CHRISTUS Health Full timeJob SummaryThe Patient Financial Specialist is a key member of the Revenue Cycle team at CHRISTUS Health, responsible for ensuring timely and efficient processing of patient accounts. This role requires strong analytical and communication skills, with a focus on resolving account discrepancies and maintaining accurate records.Key ResponsibilitiesPerform...
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Patient Financial Representative
2 weeks ago
Tyler, Texas, United States Christus Health Full timeJob Summary:The Patient Financial Representative is a key member of the Revenue Cycle team at CHRISTUS Health, responsible for supporting the resolution and reconciliation of outstanding patient accounts. This role requires strong communication and organizational skills, with a focus on delivering exceptional customer service and ensuring timely and...
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Patient Financial Specialist
2 weeks ago
Tyler, Texas, United States Christus Health Full timeJob SummaryWe are seeking a highly skilled Patient Financial Specialist to join our team at Christus Health. As a key member of our Revenue Cycle division, you will play a critical role in ensuring the timely and efficient resolution of patient accounts.Key ResponsibilitiesPerform Revenue Cycle functions in accordance with Christus Health's key performance...
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Patient Financial Representative
5 days ago
Tyler, Texas, United States Christus Health Full timeJob Summary:The Patient Financial Representative is a key member of the Revenue Cycle team at CHRISTUS Health, responsible for supporting the resolution and reconciliation of outstanding patient accounts. This role requires strong communication and organizational skills, with a focus on delivering exceptional customer service and ensuring timely and...
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Patient Financial Specialist
3 weeks ago
Tyler, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Specialist is a key member of the Revenue Cycle team at Christus Health, responsible for ensuring timely and efficient resolution of patient accounts. This role requires strong analytical and communication skills, with a focus on delivering exceptional customer service and meeting or exceeding key performance metrics.Key...
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Patient Financial Specialist
3 weeks ago
Tyler, Texas, United States Christus Health Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Revenue Cycle Associate to join our team at Christus Health. As a key member of our Revenue Cycle division, you will play a critical role in ensuring the efficient and effective management of patient accounts.Key ResponsibilitiesAccount Resolution: Ensure timely and accurate resolution of...
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Patient Access Coordinator
4 weeks ago
Tyler, Texas, United States Christus Health Full timeJob SummaryChristus Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring a smooth and efficient patient experience. Your primary responsibility will be to facilitate a welcome and easy access to our facility, establishing encounters for patients who...
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Patient Financial Services Manager
1 week ago
Tyler, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Specialist Lead is a key member of the CHRISTUS Health Revenue Cycle team, responsible for ensuring the efficient and effective management of patient financial services. This role requires a strong understanding of healthcare financial operations, including billing, cash application, and reconciliation procedures.Key...
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Patient Access Coordinator
3 weeks ago
Tyler, Texas, United States Christus Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Christus Health. As a Patient Access Representative, you will play a critical role in ensuring a smooth and efficient patient experience from initial contact to registration and scheduling.Key ResponsibilitiesAccurately input patient demographic...
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Patient Financial Representative
2 weeks ago
Tyler, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Representative will play a vital role in supporting the Revenue Cycle division of Christus Health. This position is responsible for ensuring that all processes are performed in a timely and efficient manner, with a primary focus on account resolution and reconciliation of outstanding balances for Christus Health patient...
