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Event Service Specialist
2 months ago
About Oak View Group:
Oak View Group stands as a premier authority in venue development, management, and exceptional hospitality services tailored for the live event sector.
We provide a comprehensive suite of solutions for a diverse array of prestigious venues and a clientele that features some of the most prominent and widely attended arenas, convention centers, music festivals, performing arts venues, and cultural institutions globally.
Position Overview:
The Server is responsible for delivering top-tier hospitality to guests in a dynamic and high-volume setting. The hourly compensation for this role ranges from $12 to $15.
For Part-Time Positions:
Benefits include a 401(k) savings plan with matching contributions.
OVG offers part-time, seasonal, and internship employees one hour of accrued paid leave for every 30 hours worked, accumulating up to 48 hours annually.
Continuous Application Acceptance Responsibilities:
- Proficiently interpret and execute Banquet Event Orders.
- Carry a minimum of 8 entrees per tray.
- Deliver fine dining quality food and beverage service to guests during events, adhering to OVG's service standards.
- Establish and maintain cordial and professional interactions with guests, ensuring all needs are anticipated and fulfilled.
- Set up and manage food and beverage stations in various locations throughout the venue, consistent with OVG's service standards.
- Oversee inventory for food and beverage stations.- Keep all event areas and front-of-house staging areas orderly and organized.
- Participate in both the setup and breakdown of food and beverage service items.
- Work independently during less busy periods.
- Ensure a safe and clean working environment.
- Collaborate closely with staff and frequently interact with patrons.
- Maintain a flexible schedule, including evenings, weekends, and select holidays.
- Demonstrate attention to detail to ensure accuracy and completeness of work.
- Manage multiple tasks effectively.
- Handle and transport objects as needed.
- Exhibit a customer-focused, positive, and professional demeanor.
- Possess strong oral and written communication skills in English.
- Have a basic understanding of arithmetic (addition, subtraction, multiplication, and division).
- Stand for extended periods and perform physical tasks such as bending, stretching, twisting, or reaching.
- Lift, push, pull, or carry heavy items weighing up to 30 lbs. and frequently 15 lbs.
- Maintain punctuality and consistent attendance.
- Address simple complaints or inquiries from customers and members of the business community.
Qualifications:
- High School diploma or equivalent GED is strongly preferred.
- Equivalent experience may be considered.
- A minimum of one (1) year of experience in events, banquets, or restaurants is preferred.
- Must be at least eighteen years old to serve alcoholic beverages.
Commitment to Diversity:
At OVG, we recognize that to continue positively transforming the sports and live entertainment landscape, we require a diverse team to support our mission.
We believe that inclusivity fosters innovation, strengthens our workforce, enhances our service, and elevates our standards of excellence.
Our success is rooted in cultivating environments that reflect and celebrate the diverse communities we serve, which is why we are dedicated to amplifying voices from all backgrounds.
Equal Opportunity Employer:
Oak View Group is devoted to equal employment opportunities.
We do not discriminate against employees or applicants based on any legally recognized basis (protected class), including but not limited to veteran status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.
