Executive Director of Operations

4 weeks ago

Clinton, Iowa, United States Bowman Chevrolet, Inc. Full time
Job Description

Bowman Chevrolet of Clinton is seeking a highly skilled General Manager to oversee all dealership operations.

This is an exciting opportunity to grow the dealership's sales and service footprint, lead a proven, successful team, and take the dealership to the next level.

Key Responsibilities:

  • Oversee all store operations, including sales, service, and administrative tasks, to ensure store performance expectations and customer service levels are achieved.
  • Ensure compliance with company and manufacturer policies, standards, and legal regulations.

Financial Oversight:

  • Manage dealership budgets, financial targets, and expenses.
  • Analyze financial statements and other KPIs to identify improvement opportunities.
  • Create and implement operational procedures to enhance efficiency, profitability, and profits.
  • Responsible for ensuring profitability of each department within the dealership.

Sales & Service:

  • Develop store sales goals and business plans for growth and reaching new markets.
  • Oversee all day-to-day decision making, ensuring the store is reacting quickly to the market and customer needs.
  • Set a strong example by consistently embodying the company's core values in every action and behavior.
  • Oversee ongoing customer engagement and communications.

Staff Management:

  • Recruit, train, and retain high-performing sales, service, and administrative teams.
  • Conduct regular training and coaching for all team members, offering ongoing development opportunities.
  • Foster a positive, collaborative, inclusive work environment.

Inventory and Vendor Management:

  • Oversee all new, used, and parts inventory to ensure alignment with market demand.
  • Establish and maintain relationships with all suppliers and vendors.
  • Work with public relations and marketing partners to develop and implement local marketing and digital retailing activities.

Benefits:

  • Competitive benefits, including medical and dental coverage.
  • 401K with match.
  • Paid holidays and vacation.
  • Paid training.
  • Employee vehicle purchase plans.
  • Discounts on products and services.
  • Company vehicle.

Qualifications:

  • Dealership experience: 5+ years (required).
  • Previous auto sales and management experience.
  • Ability to manage and lead people.
  • Proven track record of achieving goals.
  • Exceptional verbal and written communication skills to interact effectively with customers, employers, and vendors.
  • Excellent organization skills, capable of juggling multiple projects simultaneously.
  • Outstanding project management and meticulous attention to detail.
  • Thrives under pressure in a fast-paced setting.
  • Proficient in software applications, including MS Word, Excel, and PowerPoint.
  • Must have a valid driver's license and clean driving record.
  • Must be able to pass a criminal background check and drug screen.

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