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Senior Banking Professional

2 months ago


Kansas City, Missouri, United States First Federal Bank Full time
About the Role

The Senior Universal Banker represents the bank in a manner that promotes the bank's brand through delivery of exceptional customer service, contributing to its growth, and maintaining and expanding customer relationships by proactively engaging with customers to discover their financial needs and provide product recommendations.

Key Responsibilities
  • Deliver exceptional customer service and promote the bank's brand
  • Contribute to the bank's growth by identifying and pursuing new business opportunities
  • Maintain and expand customer relationships through proactive engagement and product recommendations
  • Responsible for successful delivery of a range of banking products and services, including opening accounts, account maintenance, lending opportunities, and conducting customer financial transactions in compliance with bank policies, procedures, and security requirements as well as government regulations
About You

The ideal candidate will have the following skills, education, and experience:

  • High school diploma or general education degree (GED)
  • Minimum of 1-3 years of sales experience or 1-3 years of experience in a financial institution having performed as a teller and/or personal/universal banker; new account experience preferred
  • Strong customer service and sales skills
  • Knowledge of deposit and credit banking products
  • Strong communication and collaboration skills
  • High level of attention to detail
  • Ability to represent the bank in a manner that maintains and expands customer relationships, contributes to the bank's growth, and enhances its image
What We Offer

At First Federal Bank, we offer a dynamic and supportive work environment that fosters growth and development. As a Senior Universal Banker, you will have the opportunity to work with a diverse and talented team, develop your skills and expertise, and make a meaningful contribution to the bank's success.