Warehouse Operations Supervisor

2 hours ago


Romeoville, Illinois, United States Hub Group Full time
Job Title: Supervisor, Operations

Hub Group is seeking a highly skilled and experienced Supervisor, Operations to join our team. As a key member of our operations team, you will be responsible for planning, organizing, and directing the warehouse and customer service activities.

Key Responsibilities:
  • Plan, direct, train, and implement warehouse and customer service employees to meet productivity and service goals for each customer.
  • Supervise and coordinate activities of workers engaged in loading and unloading products from trucks and performing any handling or value-added function for our customer.
  • Ensure that every employee follows the work instructions of the bill of lading, receiver, or any specific work instruction.
  • Operate in compliance with federal, state, and local statutes, OSHA requirements, and Federal Labor law and requirements.
  • Develop and maintain a productive work team by hiring, training, motivating, applying sound communication, directing the work force in the most efficient way, praising, counseling, and disciplining employees.
  • Utilize the performance evaluation system for recommending promotions, wage increases, and terminations.
  • Ensure that all equipment is in good working condition, properly maintained, and all safety equipment is being used.
  • Ensure that all employees are trained properly on the equipment and are operating it correctly.
  • Ensure that the building is being maintained properly and is kept as a food-grade facility.
  • Supervise customer service associates to assure the office and warehouse are working in unison to provide 100% customer satisfaction for all shipments and receipts.
  • Maintain inventory accuracy by product and location.
  • Assign proper priority levels to all customer accounts to allow for required levels of operations, administrative support, appropriate contacts, and response to special requests.
Requirements:
  • Four years of distribution supervisory/management experience leading a staff of 10+ employees in operations of at least 60,000 sq. ft.
  • Experience with WMS, metric-driven operations, labor, and resource management.
  • Ability to follow procedures and instructions.
  • Ability to listen to employee needs and concerns and motivate and create teams.
  • Ability to read, write, and communicate effectively.
  • Ability to perform calculations involving adding, counting, subtracting, division, and multiplication.
  • Pass written and obstacle course for fork truck certification.


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