Guitar Instrument Repair Specialist

1 week ago


Fresno, Texas, United States Guitar Center Full time
Job Summary

We are seeking a skilled Guitar Instrument Repair Specialist to join our team at Guitar Center. This is a unique opportunity for a passionate and knowledgeable individual to provide exceptional maintenance and repair services on customer-owned instruments while enhancing the customer experience.

About Guitar Center

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

Responsibilities
  • Interact with customers to ensure a positive experience and provide expert advice on instrument care and maintenance.
  • Service customer-owned instruments with a high level of craftsmanship, utilizing skills and knowledge to deliver exceptional results.
  • Maintain store-owned gear as requested and complete warranty repair work efficiently.
  • Work collaboratively with colleagues to achieve sales goals and participate in sales training to enhance product knowledge.
Requirements
  • Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them.
  • Skilled understanding of repairing guitars and ability to learn quickly and take positive action without being requested to do so.
  • Effective communication and interpersonal skills to connect with customers and colleagues.
Benefits

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. Additional benefits include medical, dental, vision, 401K plan with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

As a musician-friendly employer, we offer gig leave for employees who are musicians, allowing them to pursue their passion and return to their role after their tour. We value diversity and inclusion and are an Equal Opportunity Employer.



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