Roving Personal Banker

4 weeks ago


Sequim, Washington, United States Quality Talent Group Full time
About the Job

We are seeking a highly skilled and customer-focused Roving Personal Banker to join our team. As a Roving Personal Banker, you will provide exceptional customer service and support across various branch locations within a specific geography. Your primary responsibility will be to ensure seamless customer experiences, build strong relationships, and promote bank products and services.

Key Responsibilities
  • Provide support to customers across multiple branch locations, ensuring timely and effective resolution of their queries and concerns.
  • Build and maintain strong relationships with customers, understanding their financial needs and providing tailored solutions.
  • Collaborate with internal teams to ensure seamless delivery of banking services and products.
  • Stay up-to-date with bank products and services, identifying opportunities to promote and upsell to customers.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • 6+ months of customer-facing experience, with a proven track record of delivering exceptional customer service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Basic knowledge of banking products and services, with a willingness to learn and develop skills.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a leading financial institution and make a real impact on customers' lives.

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