Customer Service Representative

3 days ago


Los Angeles, California, United States Macy's Inc. Full time

Unlock your potential at Macy's Inc. and take your career to new heights as a Customer Experience Associate.

Key Responsibilities:

  • Deliver exceptional customer experiences by providing personalized service and meeting customer needs in-store and through virtual interactions.
  • Utilize product knowledge and digital resources to increase sales and educate customers on product options.
  • Develop and maintain strong relationships with customers and colleagues to drive problem-solving and customer satisfaction.
  • Assist customers in making informed purchasing decisions by providing expert advice on size and fit in apparel areas.

What You'll Gain:

  • A dynamic and supportive work environment that fosters growth and development.
  • The opportunity to work with a diverse range of customers and products.
  • Training and resources to enhance your skills and knowledge.

Join the Macy's Family:

As a Customer Experience Associate, you'll be part of a team that's dedicated to delivering exceptional customer experiences and driving business results. If you're passionate about customer service, sales, and teamwork, we encourage you to apply and take the first step towards a rewarding career at Macy's Inc.



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