Director, Case Manager

3 days ago

Seattle, Washington, United States FTI Consulting Full time
About the Role

This Director position is within FTI Consulting's Technology practice, where we utilize modern review platforms for native document review and case management. As a Director, you will be responsible for managing multiple aspects of specific client matters, providing professional consulting services to corporations and law firms for coordinating document review and production using Relativity and/or Nuix Discover.

Key Responsibilities
  • Proactive project planning and driving, including agenda setting and timelines, leading internal and external discussions, task management, and monitoring deadlines.
  • Serving as a primary point of contact for client/counsel, managing expectations, and developing processes to successfully meet client end goals.
  • Working collaboratively with multiple teams to ensure seamless completion of tasks and handoffs.
  • Ensuring a quality product and delivery of all work via QC checklists within established timeframes.
  • Managing project staffing and resource allocation.
  • Managing expenditures with budget estimates, maintaining communication with client and project team regarding project scope and modifications.
  • Identifying risk and working with team to implement processes to mitigate.
  • Introducing additional FTI services to clients as needs dictate.
  • Providing superior client service in demanding, deadline-driven situations.
  • Maintaining a professional image within the firm and project same to those outside the firm.
Requirements
  • Bachelor's degree required.
  • 6+ years of relevant experience utilizing eDiscovery technology (Relativity, Nuix Discover, and/or Reveal).
  • 6+ years of legal/electronic discovery/case management experience.
  • This role requires travel to clients and FTI offices, as needed.
  • Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship.
Preferred Qualifications
  • Strong proficiency with Windows and related software, such as Microsoft Excel.
  • Familiarity with Microsoft Access and SharePoint is a plus.
  • Moderate knowledge of technology, computers, and computer networking.
  • Excellent communication and client interface skills (verbal and written).
  • Outstanding client service in demanding, deadline-driven situations.
About FTI Consulting

FTI Consulting is a global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 33 countries and territories, our broad and diverse bench of award-winning experts advise their clients when they are facing their most significant opportunities and challenges. At FTI Consulting, we embrace, cultivate, and maintain a culture of diversity, inclusion, and belonging, which are fundamental components to our core values. FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as one of the World's Best Management Consulting Firms by Forbes.

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