Hospitality Operations Manager
5 days ago
We are seeking a highly motivated and experienced Hospitality Operations Manager to join our team at O'Reilly Hospitality Management LLC.
About the RoleThis is an exciting opportunity to lead our front-of-house operations, overseeing daily activities, managing staff, and ensuring exceptional guest experiences.
Main Responsibilities- Lead, train, and mentor FOH staff in recruitment, coaching development, performance evaluations, and progressive discipline.
- Collaborate on budget management and expense plans for departmental operations.
- Oversee all front-of-house functions during opening and closing shifts, including customer relations, supervising staff, maintaining ambiance, operating POS systems, and quality assurance of food and beverage items.
- Drive sales, steps of service, and guest satisfaction.
- Enforce compliance with employment policies and maintain restaurant cleanliness and guest safety at all times.
- Previous front-end management experience in food service or related fields.
- Bachelor's degree preferred, but not required.
- Minimum two years of restaurant management experience preferred.
- Proficiency in Microsoft Office Suite (Word, Excel) and common brand-specific POS systems.
Scheduling may vary, including nights, weekends, and holidays. Occasional lifting over 50 pounds may be required.
What We Offer- Estimated salary: $60,000 - $80,000 per year, depending on location and experience.
- Paid Time Off, including Paid Parental Leave.
- Growth Potential and Career Advancement.
- Hotel/Restaurant Travel Perks & Discounts.
- Ongoing training and professional development opportunities.
O'Reilly Hospitality Management, LLC is an equal opportunity employer.
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