Patient Access Specialist

3 days ago


Newark, New Jersey, United States University Hospital, Newark NJ Full time

Job Summary: We are seeking a highly organized and customer-focused Patient Access Specialist to join our team at University Hospital in Newark, NJ. In this role, you will be responsible for interviewing patients, completing registration functions, and ensuring compliance with insurance and regulatory guidelines.

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About the Role: As a Patient Access Specialist, you will play a critical role in ensuring that patients receive high-quality care. You will work closely with our healthcare team to provide exceptional patient service and ensure that all necessary paperwork is completed efficiently and accurately.

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Key Responsibilities:

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  • Interview patients in a professional and courteous manner

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  • Complete patient registrations and obtain necessary documentation

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  • Verify patient demographics and insurance information

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  • Obtain signatures on all required documentation

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  • Assist with answering patient calls and responding to inquiries

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  • Provide exceptional customer service to patients and families

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Requirements:

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  • High School Diploma or equivalent required

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  • Two (2) years of experience in a healthcare setting required

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  • Excellent communication and interpersonal skills required

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  • Ability to work in a fast-paced environment and meet productivity standards

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  • Knowledge of medical terminology and office software required

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Salary: $50,000 - $65,000 per year, depending on experience

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Benefits: Competitive salary and comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off



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