Utilization Manager

4 weeks ago


Chicago, Illinois, United States Carolina Therapeutic Services Full time
Job Summary

We are seeking a highly skilled and detail-oriented Utilization Manager to join our team at Carolina Therapeutic Services. As a key member of our Utilization Department, you will play a critical role in ensuring the continuity of care and quality of service to our consumers.

Key Responsibilities
  • Develop and maintain authorizations with Managed Care Organizations (MCOs) to ensure timely and accurate service delivery.
  • Serve as a liaison between the Utilization Department, Lead Therapist, Therapist, and Case Managers to facilitate effective communication and collaboration.
  • Work closely with Service Coordinators to ensure seamless care coordination and quality of service.
  • Ensure compliance with all relevant laws, regulations, and agency policies, including Medicaid and HIPAA requirements.
  • Document and track all relevant data, including authorization requests, client demographics, and service delivery information.
  • Communicate effectively with program managers, therapists, and other stakeholders to ensure timely and accurate service delivery.
  • Participate in quality improvement initiatives and contribute to the development of best practices in care coordination and service delivery.
Requirements
  • High school diploma or equivalent required; higher education or relevant experience preferred.
  • Excellent communication and documentation skills, with the ability to work effectively in a team environment.
  • Strong analytical and problem-solving skills, with the ability to navigate complex systems and data.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Valid driver's license and reliable transportation required.
Working Conditions

This is a full-time position, with regular working hours and occasional evening or weekend work as needed. The successful candidate will be required to work in a fast-paced environment, with a high level of attention to detail and a commitment to delivering high-quality service to our consumers.



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