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Sales Associate

1 month ago

Alpharetta, United States Williams-Sonoma Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Williams-Sonoma. As a Sales Associate, you will be responsible for providing exceptional customer service, utilizing effective selling techniques, and maintaining a thorough knowledge of our products.

Key Responsibilities:
  • Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
  • Achieve established sales and contest goals
  • Maintain knowledge of current sales and promotions
  • Assist customers with special services including gift wrap, gift registry, locating merchandise, special orders, back orders, courier deliveries, and furniture orders
  • Utilize effective selling techniques to build multiple sales and drive productivity
  • Demonstrate comprehensive product knowledge, including features and benefits
  • Efficiently and accurately perform register transactions, i.e., sales, returns, and exchanges
  • Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting
  • Uphold store maintenance and cleanliness standards. Straighten, clean, and help maintain stockroom as needed
  • Process, ticket, and restock merchandise as needed
  • Perform other duties as assigned by management
  • Comply with all Company policies and procedures
Requirements:
  • High school diploma or equivalent preferred
  • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time, operate POS system, and lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques
Benefits:
  • A generous discount on all Williams-Sonoma, Inc. brands
  • A 401(k) plan and other investment opportunities
  • A wellness program that supports your physical, financial, and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time)

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.