Customer Service Representative
2 days ago
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team as a Celebrations Specialist. This role will provide exceptional customer service, promote American Greetings products, and drive sales growth in the celebrations marketplace.
About the RoleThis is a part-time position that requires working independently across various retail locations. As a Celebrations Specialist, you will be responsible for merchandising and organizing product orders, displaying products within greeting card departments, and maintaining an organized backroom area.
Key Responsibilities:
- Service stores on your assigned route, including merchandising and organizing product orders
- Communicate with management any questions or concerns regarding service or schedules
- Work in a fast-paced retail environment utilizing effective time management skills and organizational skills
- Partner and build relationships with retail store associates and management during daytime retail business hours
To be successful in this role, you must have excellent communication and interpersonal skills. You should be able to lift up to 40 pounds and have access to reliable transportation as most routes have multiple retail locations. Additionally, you should be able to work occasional weekends and extended hours leading up to and immediately following major holidays.
Benefits:
- Estimated salary: $13.10 per hour (with two increases during the first year of employment)
- Flexible work scheduling
- Paid training
- Average weekly hours: 1-12 hours per week (depending on the season)
American Greetings is a leader in meaningful connections, creating and manufacturing creative social expression products. We make the world a more thoughtful and caring place by helping people celebrate holidays, each other, and all of life's special moments.
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