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Senior Community Engagement Coordinator

2 months ago

San Francisco, California, United States Thclinic Full time
Position Overview

The Lead Community Organizer plays a pivotal role in enhancing community engagement and support through effective program management and advocacy. This position is designed for individuals passionate about social change and community development.

Key Responsibilities
  • Assist in the daily operations of community outreach programs and perform essential organizing duties.
  • Support and train staff and volunteers involved in community initiatives.
  • Facilitate training for community organizers and volunteer leaders.
  • Coordinate schedules for volunteer staff and manage client caseloads.
  • Organize and facilitate community events, meetings, and workshops.
  • Create and distribute multilingual outreach materials and informational documents.
  • Update training curriculum as directed by program management.
  • Manage social media accounts related to community programs.
  • Build and maintain relationships with community-based organizations and local groups.
  • Address client concerns regarding housing and habitability through various communication channels.
  • Advocate for clients in tenant-landlord disputes and assist with necessary documentation.
  • Educate clients on filing petitions and represent them in mediation as needed.
  • Collaborate with local agencies to address community needs.
  • Stay informed about housing and health regulations to effectively advocate for clients.
  • Lead initiatives with other organizations focused on housing and community welfare.
  • Provide referrals to clients for relevant services and support.
  • Maintain documentation to ensure compliance with program requirements.
  • Prepare progress reports for funding agencies.
  • Respond promptly to client and volunteer inquiries.
  • Participate in scheduled meetings and contribute as needed.
  • Assist in organizing outreach resources for community programs.
Essential Qualifications
  • Minimum of 1 year of experience in a related field.
  • Experience in project management or tenant rights advocacy.
  • Experience working with volunteers or community leaders.
  • Background in working with low-income populations.
  • Leadership development experience is essential.
  • Self-starter with initiative and drive.
  • Commitment to social change through community empowerment.
  • Proficient in Microsoft Office Suite.
  • Strong written and verbal communication skills.
  • Demonstrated problem-solving abilities.
  • Ability to interpret and apply policies and procedures.
  • Excellent customer service skills.
  • Fluency in English and Spanish is required.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Successful completion of background checks and screenings is required.
  • Experience with diverse or formerly homeless populations is preferred.
  • Experience in non-profit or public sector work is preferred.
Behavioral Skills & Abilities
  • Exhibit professional behavior aligned with organizational values.
  • Adapt to change while maintaining professionalism and respect.
  • Demonstrate honesty, reliability, and accountability.
  • Build effective relationships and communicate respectfully.
  • Exercise discretion in handling sensitive information.
  • Work effectively both independently and as part of a team.
  • Follow instructions and seek guidance when necessary.
  • Manage time effectively and arrive punctually.
  • Avoid actions that may lead to conflict or aggression.
  • Take pride in work and perform duties diligently.