Sales Associate

3 weeks ago


Buffalo, New York, United States Express Full time
Job Overview

About Express

Express is a leading fashion brand that offers a wide range of stylish and high-quality clothing and accessories. We are seeking a highly motivated and customer-focused Sales Associate to join our team.

Key Responsibilities
  • Provide exceptional customer service and ensure a great shopping experience for our customers.
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Assist with product launch changes according to company SOP.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements
Benefits and Compensation
  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads
Salary Range$20.80
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