Customer Experience Associate

7 days ago


Sterling, Virginia, United States U S Sedan Service Service Worldwide Full time

About U.S. Sedan Service Worldwide

We specialize in providing top-notch ground transportation services that cater to the needs of our discerning clients.

As a leader in the industry, we strive to exceed expectations by offering personalized support and attention to detail.

Job Overview:

We are currently looking for a skilled Reservation Agent to join our team at our headquarters in Sterling, VA. This role involves handling client reservations, resolving issues efficiently, and providing exceptional customer service to ensure a seamless travel experience.

Key Responsibilities:

- Provide pristine phone etiquette

- Possess excellent communication and interpersonal skills

- Work effectively under pressure to resolve client issues

- Stay motivated and focused on tasks to deliver high-quality results

Requirements:

- 2-3 years of experience in Customer Service/Call Center

Compensation Package: $60,000 - $75,000 per annum (dependent on location and experience)



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