Orthopedic Field Service Representative
6 days ago
Job Summary: Enovis is seeking a highly skilled and dedicated individual to join our Field Services Team as an Orthopedic Field Service Representative. As a key member of our team, you will play a vital role in providing exceptional patient care and support to healthcare professionals and patients in the Boise/Meridian, ID area.
Key Responsibilities:
- Provide routine customer service to patients, physicians, and other clinical staff, ensuring timely and effective resolution of issues.
- Perform inventory management and participate in required audits to maintain accurate records and ensure compliance with regulatory policies.
- Verify patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
- Serve as a liaison between the customer, Enovis, and the Sales Team, fostering strong relationships and driving business growth.
- Adhere to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, and HIPAA requirements.
Requirements:
- A minimum of 2 years' experience in direct patient care, preferably in an orthopedic, physical therapy, or athletic training environment.
- Bachelor's Degree in a related field.
- Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
- Must possess a valid Driver's License and current automobile insurance.
- Required to fit patients in-home, and therefore candidates should be comfortable with this requirement.
Preferred Qualifications:
- Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.
Work Environment and Physical Demands:
- Provides patient care in physician's offices, patient homes, hospitals, and/or clinics.
- This job involves potential exposure to airborne and bloodborne pathogens.
- Physical Demands: Must frequently lift and/or move up to 20 pounds.
- Travel Requirements: Requires travel up to 50% of the time, but overnight travel is not required.
About Enovis:
Enovis Corporation is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent, and innovation, the Company's extensive range of products, services, and integrated technologies fuels active lifestyles in orthopedics and beyond.
Equal Employment Opportunity:
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law.
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