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Senior Catering Sales Executive

2 months ago

Hyattsville, Maryland, United States Marriott Full time

Job Summary

As a Senior Catering Sales Executive at Marriott, you will be responsible for handling complex social and local corporate catering opportunities that exceed sales office parameters. You will provide day-to-day supervision to catering sales associates, contract and close local catering and social business, and ensure seamless turnover from sales to operations and back to sales while delivering high-level service.

Key Responsibilities

  • Manage sales efforts for the property, including local corporate and social catering
  • Respond to incoming catering opportunities and identify, qualify, and solicit new catering business to achieve personal and property revenue goals
  • Work collaboratively with off-property sales channels to establish coordinated sales efforts
  • Interact effectively with sales, kitchen, vendors, competitors, local community, catering associations, and other hotel departments to monitor guest satisfaction
  • Execute exemplary customer service to drive customer satisfaction and loyalty
  • Develop and manage catering sales revenue and operation budgets, and provide forecasting reports
  • Design, develop, and sell creative catered events
  • Maximize revenue by up-selling packages and creative food and beverage
  • Assist with selling, implementation, and follow-through of catering promotions
  • Execute and support Marriott's Customer Service Standards and hotel's Brand Standards

Requirements

  • High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
  • Preferred: 2 years of catering sales experience

Benefits

  • Hourly pay range: $34.62 to $45.67
  • Bonus program
  • Comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • Employee stock purchase plan at 15% discount
  • Accrued paid time off (including sick leave where applicable)
  • Life insurance
  • Group disability insurance
  • Travel discounts
  • Adoption assistance
  • Paid parental leave
  • Health savings account (except for positions based out of or performed in Hawaii)
  • Flexible spending accounts
  • Tuition assistance
  • Pre-tax commuter benefits