Customer Service Representative Position
2 days ago
American Income Life-Zuzick Organization is a leading provider of market-leading policies and services. We're committed to delivering exceptional customer experiences and offering superb training and career opportunities.
Job Summary:We're seeking a talented Customer Service Representative to join our remote team. This role involves providing top-notch service to clients, answering their queries, and completing sales cycles. The ideal candidate has a customer-centric mindset, excellent communication skills, and a disciplined work ethic.
In this role, you'll have the opportunity to work with a dynamic and growing business team, developing existing and attracting new business while maintaining a style for sales and protecting families. You'll be responsible for increasing customer retention through sales-based interactions, working with warm leads to generate new sales accounts, and sales reporting and tracking day-to-day progress.
Key Responsibilities:
- Deliver exceptional customer service
- Answer customers' queries and questions
- Complete sales cycles
- Maintain up-to-date policy knowledge
- Generate new sales accounts from warm leads
- Track and report sales performance daily
To succeed in this role, you must be a team player, friendly, professional, self-motivated, and possess strong interpersonal and communication skills. As an entry-level position, no previous experience is necessary as you will receive comprehensive training.
We offer a competitive $45,000 - $65,000 per year salary, depending on experience, plus benefits and opportunities for growth and development.
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