Customer Service Representative Position

2 days ago


San Antonio, Texas, United States American Income Life-Zuzick Organization Full time
Job Overview

American Income Life-Zuzick Organization is a leading provider of market-leading policies and services. We're committed to delivering exceptional customer experiences and offering superb training and career opportunities.

Job Summary:

We're seeking a talented Customer Service Representative to join our remote team. This role involves providing top-notch service to clients, answering their queries, and completing sales cycles. The ideal candidate has a customer-centric mindset, excellent communication skills, and a disciplined work ethic.

In this role, you'll have the opportunity to work with a dynamic and growing business team, developing existing and attracting new business while maintaining a style for sales and protecting families. You'll be responsible for increasing customer retention through sales-based interactions, working with warm leads to generate new sales accounts, and sales reporting and tracking day-to-day progress.

Key Responsibilities:

  • Deliver exceptional customer service
  • Answer customers' queries and questions
  • Complete sales cycles
  • Maintain up-to-date policy knowledge
  • Generate new sales accounts from warm leads
  • Track and report sales performance daily
Requirements:

To succeed in this role, you must be a team player, friendly, professional, self-motivated, and possess strong interpersonal and communication skills. As an entry-level position, no previous experience is necessary as you will receive comprehensive training.

We offer a competitive $45,000 - $65,000 per year salary, depending on experience, plus benefits and opportunities for growth and development.



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