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Real Estate Operations Manager

2 months ago

Evansville, Indiana, United States Renewing Management Group Full time
Job Overview

POSITION SUMMARY:

The Property Manager is responsible for the comprehensive management of daily property operations, ensuring both the physical and financial health of the community. This role involves leading a team of 2 to 9 staff members dedicated to fostering an exceptional living environment.

KEY RESPONSIBILITIES:

  • Manage the community in alignment with Renewing Management's objectives and adhere to established company policies.
  • Implement effective marketing strategies to attract potential residents.
  • Conduct market research to maintain competitive pricing and optimize revenue streams.
  • Regularly review performance reports to ensure the property operates at peak financial and physical condition.
  • Represent the company and community with professionalism at all times.
  • Work towards achieving and surpassing occupancy targets.
  • Proactively manage collections to ensure timely receivables.
  • Oversee maintenance operations, coordinating with vendors and contractors as necessary.
  • Maintain open lines of communication with vendors regarding scheduling, billing, and compliance.
  • Ensure resident documentation is thorough and up-to-date.
  • Address resident inquiries and concerns promptly to enhance satisfaction.
  • Develop and implement strategies for resident retention.
  • Engage in community events and activities on a monthly basis.
  • Coordinate team schedules effectively.
  • Promote staff development through ongoing training and performance evaluations.
  • Ensure readiness of apartments for new residents.
  • Utilize computer systems and software efficiently for property management tasks.
  • Perform additional duties as assigned.

SKILLS AND QUALIFICATIONS:

  • Preferred certifications include Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM).
  • Ability to apply logical reasoning to identify issues, gather relevant data, and make informed decisions.
  • Strong communication skills to convey ideas and objectives to a diverse audience.
  • Maintain a positive demeanor and professionalism in all situations.
  • Obtain Fair Housing certification prior to engaging with residents or prospects.
  • Availability to work evenings and weekends as needed.
  • Present a polished and professional appearance consistently.

EDUCATION AND EXPERIENCE:

  • A high school diploma or equivalent is required; a college degree or advanced training is preferred.
  • A minimum of 2 years of experience as a Leasing Consultant or Assistant Community Manager is required; 3 years of supervisory experience in customer service or related fields with appropriate certifications may be considered.

SUPERVISORY RESPONSIBILITIES:

  • Supervise a team of 2 to 9 individuals.
  • Responsibilities include recruiting, hiring, training, and managing team performance.

PHYSICAL REQUIREMENTS:

This position requires regular sitting, use of hands, reaching, and communication. Occasional standing, walking, and lifting up to 25 pounds may be necessary. Specific vision abilities required include close vision and the ability to adjust focus. Reasonable accommodations may be made for individuals with disabilities.

BENEFITS:

We value our employees as our greatest asset and offer a comprehensive benefits package. This full-time role includes a competitive salary with bonus potential, paid time off, and holidays. Optional medical, dental, and vision insurance, along with a 401(k) plan featuring a 4% employer match, are also available.

EQUAL EMPLOYMENT OPPORTUNITY:

Renewing Management is committed to being an Equal Opportunity Employer, ensuring no discrimination in employment practices based on race, color, religion, age, sex, national origin, marital status, gender identity, veteran status, disability, genetic information, sexual orientation, or any other characteristic protected by law.

This job description is not exhaustive and may be modified at any time by management.