Grocery Clerk

6 hours ago


Lee's Summit, Missouri, United States Cosentino's Food Stores Full time
Job Title: Utility Clerk/Sacker

Job Summary: We are seeking a highly motivated and customer-focused Utility Clerk/Sacker to join our team at Cosentino's Food Stores. As a key member of our store operations team, you will be responsible for providing exceptional customer service, maintaining a clean and safe shopping environment, and supporting our cashiers and other team members.

Key Responsibilities:
  • Utilize proper bagging techniques to minimize product damage and maximize efficiency.
  • Know and implement the Cosentino's Customer Service Standards.
  • Know your store's items, procedures, and policies to accurately and courteously answer customer questions.
  • Deliver groceries to and load them into customers' vehicles when requested.
  • Assist customers in locating items in the store.
  • Retrieve carts from the parking lot and ensure they are safe and clean for customer use.
  • Conduct price checks for cashiers.
  • Monitor the sales floor, cashier stands, and restrooms for cleanliness and keep these areas tidy and safe for customers and employees.
  • Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
  • Able to operate, clean, and maintain all equipment safely and competently.
  • Meet or exceed productivity standards to produce desired team and individual results.
  • Demonstrate strong verbal and interpersonal skills necessary for positive customer and peer interactions.
  • Demonstrate basic math and reading skills required for the position.
  • Know and follow all government regulations regarding alcohol and tobacco sales.
Physical Abilities:
  • Pushing and pulling grocery items and carts to the proper locations as needed, up to a peak force of 25 lbs.
  • Standing and walking for long periods of time on tile, asphalt, concrete, or other hard surfaces.
  • Occasionally lifting and carrying up to 30 lbs., to a height of 34 inches.
  • Bending and squatting, at times all the way to floor level.
  • Able to work in colder conditions of the grocery coolers and freezers.
Requirements:
  • High school diploma or equivalent required.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Excellent customer service skills and ability to work effectively with customers and team members.
  • Ability to lift up to 30 lbs. and stand for long periods of time.

Why Join Our Team: At Cosentino's Food Stores, we are committed to providing our customers with exceptional service and a safe and clean shopping environment. As a Utility Clerk/Sacker, you will have the opportunity to work in a dynamic and fast-paced environment, develop your customer service skills, and contribute to the success of our team.


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