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Senior Vice President of Operations and Asset Oversight

2 months ago

Dallas, Texas, United States AG Living Full time
Position Title: Senior Vice President of Operations and Asset Oversight

EOE Statement:
We are an equal employment opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.


JOB SUMMARY:

The Senior Vice President (SVP) of Operations and Asset Oversight will manage and enhance the operational, asset oversight, facilities, and marketing divisions of our vertically integrated multifamily property management organization.

This executive position involves strategic planning, leadership, and execution to ensure optimal performance and value generation of the company's multifamily portfolio.

This role is strictly focused on internal operations and asset oversight.
*Responsibilities will EXCLUDE external-facing activities such as attending conferences, raising capital, conducting media interviews, participating in investor webinars, or engaging in podcasts. The role also holds the potential for expansion into Human Resources (HR) and Construction management as the company's needs evolve.

VALUES MODELED:
All employees are expected to embody our values daily by demonstrating:

RESPECT:
Treat individuals with courtesy and kindness, valuing inclusion and diversity.

ACCOUNTABILITY:
Honor commitments, focus on delivering solutions, and take ownership of responsibilities.

INTEGRITY:
Act with honesty, honor, and transparency in all activities.

SERVICE:
Be socially conscious, proactive thinkers, committed to enhancing well-being.

EXCELLENCE:
Strive for excellence, adapt, innovate, and exceed expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Strategic Leadership:
Establish a culture of transparency and accountability for all property management personnel.
Create and enforce standard operating procedures and best practices to ensure optimization of work output from property management.
Provide strategic recommendations to ensure properties adhere to budgets and operational procedures.
Host routine meetings, training, and check-ins with Regional Managers and Maintenance teams.

Operational Management:
Oversee the daily operations of the multifamily portfolio, ensuring high standards of performance and resident satisfaction.
Develop and manage operational budgets, ensuring cost-effectiveness and financial efficiency.
Implement and maintain standard operating procedures (SOPs) to streamline operations across all properties.
Identify and oversee planning to centralize workforce and effectively reduce onsite headcount.
Establish and lead teams to achieve stabilization of new developments.
Oversee budgeting and financial planning processes, consistently achieving targeted financial objectives.
Manage tax appeal processes to recover assessments.
Lead transaction integration, including full-service due diligence and customized takeovers.

Asset Management:
Monitor and evaluate the performance of the multifamily assets to maximize returns.
Develop and execute value-add strategies, including renovations, repositioning, and other capital improvement projects.
Coordinate with the acquisitions team to integrate new properties into the portfolio seamlessly.

Team Leadership:
Lead, mentor, and develop a high-performing operations and asset management team.
Foster a culture of continuous improvement, innovation, and excellence.
Ensure effective communication and collaboration between the operations, asset management, and other departments.

Financial Oversight:
Analyze financial reports and performance metrics to identify trends and areas for improvement.
Present regular updates and strategic recommendations to the CEO and executive team.
Ensure compliance with financial and regulatory requirements.

Facilities Management:
Oversee the maintenance and facilities management functions, ensuring optimal operation of all physical assets.
Develop and implement a strategic facilities management plan to enhance operational efficiency and reduce costs.

Marketing Management:
Collaborate with the marketing team to develop and implement effective marketing strategies to enhance property value and tenant satisfaction.
Utilize market research and data analysis to identify trends and opportunities for growth.

Potential Expansion Responsibilities:
Human Resources (HR): Oversee HR Operations functions if required, ensuring alignment with company goals and objectives.

Construction:
Manage and oversee construction projects and initiatives as needed, ensuring quality and compliance with standards.

EDUCATION/EXPERIENCE:
Bachelor's degree in Business Administration, Real Estate, Finance, or a related field; MBA or other advanced degree preferred.

Minimum of 10 years of experience in multifamily property management, with at least 5 years in a senior leadership role.

Proven track record of successful operations and asset management in a multifamily real estate environment.
Strong financial acumen and experience with budgeting, forecasting, and financial analysis.
Excellent leadership, communication, and interpersonal skills.
Ability to think strategically and execute tactically.
Strong understanding of property management software and technology.

COMPETENCIES:
Strong leadership and communication skills
Financial acumen
Proficiency in property management software
Knowledge of real estate laws and regulations.

Key Qualities:

Strategic Vision:
Ability to develop and implement long-term strategic plans.

Leadership:
Strong leadership skills to inspire and guide a diverse team.

Financial Expertise:
In-depth knowledge of financial management and analysis.

Communication:
Excellent verbal and written communication skills.

Problem-Solving:
Strong analytical and problem-solving abilities.

Customer Focus:
Commitment to delivering high-quality service.
This position is currently accepting applications.

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