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Director of Business Development and Operations

2 months ago

Marquand, Missouri, United States Dave & Buster Full time
Job Summary

We are seeking a highly motivated and experienced Executive Director of Entertainment Operations to join our team at Dave & Buster's. As a key member of our leadership team, you will be responsible for driving business results, developing and executing strategic initiatives, and ensuring exceptional guest experiences.

Key Responsibilities
  • Leadership and Team Development
    • Lead and motivate a high-performing team of managers and staff to achieve business objectives.
    • Develop and implement training programs to enhance team skills and knowledge.
    • Identify and develop future leaders within the organization.
  • Business Operations
    • Develop and execute business plans to drive revenue growth and profitability.
    • Manage financial performance, including budgeting, forecasting, and cost control.
    • Optimize operational processes to improve efficiency and guest satisfaction.
  • Guest Experience
    • Ensure exceptional guest experiences through effective management of food, beverage, and entertainment operations.
    • Develop and implement strategies to drive guest loyalty and retention.
    • Monitor and respond to guest feedback to improve overall experience.
  • Strategic Planning
    • Develop and execute strategic plans to drive business growth and expansion.
    • Collaborate with cross-functional teams to identify and pursue new business opportunities.
    • Stay up-to-date with industry trends and best practices to inform business decisions.
    Requirements
    • Leadership and Management
      • Proven track record of leadership and management experience in a fast-paced, dynamic environment.
      • Ability to motivate and develop high-performing teams.
    • Business Acumen
      • Strong business acumen and understanding of financial management principles.
      • Ability to analyze data and make informed business decisions.
    • Communication and Interpersonal Skills
      • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, guests, and stakeholders.
      • Ability to effectively communicate business plans and strategies to various audiences.
    • Industry Knowledge
      • Strong knowledge of the entertainment and hospitality industries, with a focus on Dave & Buster's business model.
      • Stay up-to-date with industry trends and best practices to inform business decisions.
      What We Offer
      • Competitive Salary and Benefits
      • Opportunities for Professional Growth and Development
      • A Dynamic and Supportive Work Environment