Host Coordinator

7 days ago


Cincinnati, Ohio, United States CMLH Full time
Job Overview

In this role, you will be the first point of contact for our guests, setting the tone for a memorable dining experience. Your excellent customer service skills and warm demeanor will make a lasting impression.

Key Responsibilities:
  • Guest Greeting and Seating: Welcome guests with a friendly attitude, manage waitlists and reservations, and escort guests to their tables.
  • Reservation Management: Take and confirm reservations over the phone or through our system, maintain an up-to-date reservation book, and communicate special requests to servers and kitchen staff.
  • Guest Assistance: Provide information about the restaurant, assist with coat check, and handle guest inquiries and concerns with professionalism.
  • Communication and Coordination: Maintain effective communication with servers, bussers, and kitchen staff to ensure efficient seating and service.
  • Waitlist Management: Keep track of waiting guests and notify them when their tables are ready.
Qualifications:
  • Excellent customer service and communication skills
  • Friendly and outgoing personality
  • Strong organizational and multitasking abilities
  • Ability to remain calm and professional in high-pressure situations
  • Familiarity with reservation systems is a plus
About Us

Cunningham Restaurant Group is a growing tri-state restaurant group that represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants and eighteen concepts.

Compensation and Benefits

We offer competitive compensation, opportunities for growth within our restaurant, and a welcoming team environment. Our estimated salary for this role is $40,000-$55,000 per year, depending on experience and qualifications.

Why Work with Us

We embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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