Infrastructure Services Manager

7 days ago

Cincinnati, Ohio, United States Worldpay Full time

About the Role

We are seeking a highly skilled Infrastructure Services Manager to join our team at Worldpay. As a leader in this capacity, you will be responsible for managing ESXi, Windows, and Linux systems, overseeing a team of system administrators and engineers.

Key Responsibilities

  • Develop and communicate a strategic vision for the organization's ESXi, Windows, and Linux systems, aligning technology initiatives with business goals and objectives.
  • Lead and manage a team of system administrators and engineers, providing guidance, mentoring, and support to ensure the team's success and professional development.
  • Oversee the planning, execution, and completion of projects related to ESXi, Windows, and Linux systems, ensuring projects are delivered on time, within budget, and to the required quality standards.
  • Design and implement scalable, secure, and efficient ESXi, Windows, and Linux-based systems, including virtualized infrastructure, networking, storage, and security solutions.
  • Collaborate with vendors, senior leaders, and service providers to evaluate and procure hardware, software, and services for ESXi, Windows, and Linux systems, ensuring alignment with organizational requirements.
  • Ensure that ESXi, Windows, and Linux systems comply with industry regulations, security best practices, and organizational policies, conducting audits and implementing controls to mitigate risks.
  • Monitor and analyze system performance metrics, identify opportunities for optimization, and implement measures to enhance the efficiency and reliability of ESXi, Windows, and Linux systems.
  • Lead the response to system incidents, troubleshoot complex issues, and coordinate with the team to resolve problems promptly and minimize impact on operations.
  • Provide training, coaching, and professional development opportunities to team members, fostering a culture of continuous learning and growth within the organization.
  • Communicate with key stakeholders, including IT leadership, business executives, and Application teams, to provide updates on system initiatives, address concerns, and solicit feedback to improve services.

What We're Looking For

We are looking for a talented individual with several years of experience in system administration, engineering, or related roles in a Global organization. Experience managing ESXi, Windows, and Linux-based systems, virtualized environments, and complex IT infrastructure is essential across multiple hardware platforms. Strong leadership qualities, including the ability to develop and communicate a strategic vision, lead and manage a team, and collaborate with vendors and stakeholders, are also required.

What We Offer

As a member of our Infrastructure Services organization, you will have the opportunity to work on critical systems, maintain 20,000 servers via an automation platform, thousands of databases, and petabytes of storage hosted from our data centers and public cloud. You will also have access to training, coaching, and professional development opportunities to help you grow and develop in your career.

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