Customer Service and Sales Professional

4 days ago


Scottsdale, Arizona, United States StaffMyAgency LLC Full time

Customer Service & Sales Opportunity with StaffMyAgency LLC

We are seeking a highly skilled Customer Service & Sales Representative to join our team at StaffMyAgency LLC. This role offers a unique blend of customer-facing responsibilities and sales-driven initiatives, making it an ideal fit for professionals who enjoy building relationships and driving growth.

About the Job:

  • Job Type: Full-time/Part-time
  • Location: In-person (StaffMyAgency LLC)
  • Pay: $25.00/hour (including commission and bonuses)
  • Hours: 40 hours per week

Key Responsibilities:

  1. Sales and Business Development:
  • Identify opportunities to cross-sell and up-sell products to existing customers
  • Develop and maintain relationships with customers to drive sales growth
Customer Service:
  • Provide exceptional customer service to ensure high levels of satisfaction
  • Respond to customer inquiries and resolve any issues that may arise
Administrative Tasks:
  • Verify customer contact information and update records as necessary
  • Process policy changes and issue certificates of insurance
Team Collaboration:
  • Work closely with the Account Executive to identify and resolve complex service issues
  • Collaborate with senior team members to resolve customer grievances and complex customer interactions

Requirements:

  • Previous customer service experience highly preferred
  • Bilingual skills (if applicable to area), strong verbal and written communication skills
  • Basic PC skills, basic math skills, analytical capability, conflict resolution skills, ability to multi-task

Benefits:

  • Health insurance
  • Paid time off

Working Conditions:

Required job duties are normally performed in a climate-controlled office environment.

Additional Information:

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and driving sales growth. If you are a motivated and results-driven professional looking to join a dynamic team, please submit your application.



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