Customer Service and Sales Professional
4 days ago
Customer Service & Sales Opportunity with StaffMyAgency LLC
We are seeking a highly skilled Customer Service & Sales Representative to join our team at StaffMyAgency LLC. This role offers a unique blend of customer-facing responsibilities and sales-driven initiatives, making it an ideal fit for professionals who enjoy building relationships and driving growth.
About the Job:
- Job Type: Full-time/Part-time
- Location: In-person (StaffMyAgency LLC)
- Pay: $25.00/hour (including commission and bonuses)
- Hours: 40 hours per week
Key Responsibilities:
- Sales and Business Development:
- Identify opportunities to cross-sell and up-sell products to existing customers
- Develop and maintain relationships with customers to drive sales growth
- Provide exceptional customer service to ensure high levels of satisfaction
- Respond to customer inquiries and resolve any issues that may arise
- Verify customer contact information and update records as necessary
- Process policy changes and issue certificates of insurance
- Work closely with the Account Executive to identify and resolve complex service issues
- Collaborate with senior team members to resolve customer grievances and complex customer interactions
Requirements:
- Previous customer service experience highly preferred
- Bilingual skills (if applicable to area), strong verbal and written communication skills
- Basic PC skills, basic math skills, analytical capability, conflict resolution skills, ability to multi-task
Benefits:
- Health insurance
- Paid time off
Working Conditions:
Required job duties are normally performed in a climate-controlled office environment.
Additional Information:
This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and driving sales growth. If you are a motivated and results-driven professional looking to join a dynamic team, please submit your application.
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