Customer Service and Sales Professional
3 weeks ago
About the Role
We are seeking a skilled Customer Service and Sales Professional to join our team at Love's Travel Stops & Country Stores in Aurora, NE.
Job Summary
The successful candidate will be responsible for providing exceptional customer service and sales expertise to drive sales success in our Truck Care facilities. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Maintain a safe and clean facility, ensuring a positive customer experience.
- Greet customers, address vehicle service needs, and document issues in a professional and courteous manner.
- Provide detailed repair cost estimates, sales promotions, and obtain necessary approvals and payments.
- Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
- Handle customer complaints and resolve concerns in a timely and satisfactory manner.
Requirements
- 6 months of experience in customer service or sales is preferred.
- Valid driver's license with a clean safety record.
- Ability to pass a drug screening and medical exam as per regulations.
Benefits
- Fuel Your Growth with Love's company-funded tuition assistance program.
- Paid Time Off.
- Flexible Scheduling.
- 401(k) – 100% match up to 5%.
- Medical/Dental/Vision Insurance after 30-days.
- Competitive Pay.
- Career Development.
- Quarterly Bonus Program.
Our Culture
Come see why Love's Travel Stops & Country Stores was recognized by Indeed as the winner of the Better Work Award in [Year]. We are committed to creating an inclusive and diverse workplace that values teamwork, innovation, and customer satisfaction.
Estimated Salary Range: $45,000 - $60,000 per year, depending on experience and qualifications.
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