Patient Navigation Specialist

1 week ago


Salt Lake, Utah, United States Numinus Full time
About the Role

This Health Navigator role is an exciting opportunity to join our team and contribute to the delivery of outstanding patient experiences.

Key Responsibilities
  • Answer and navigate calls with a warm and supportive tone while following established protocols.
  • Schedule appointments for new and current patients across multiple providers and offices.
  • Determine Insurance eligibility and suggest options within their network by navigating various insurance portals.
  • Capture client concerns, preferences, and details to inform the clinic team prior to initial appointments and note them in clients' charts.
Requirements
  • Demonstrate strong communication and problem-solving skills, promoting strengths of providers and clinics.
  • Coordinate next steps with clients to ensure seamless experiences.
  • Deliver timely messages to relevant personnel or support staff to optimize client satisfaction.


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