Dental Patient Experience Specialist

4 days ago


Salt Lake, Utah, United States FOOTHILL Full time

Job Title:

Dental Patient Experience Specialist

Company Overview

Foothill is a renowned dental care provider dedicated to delivering exceptional patient experiences.

Salary and Benefits

The estimated annual salary for this position is $45,000 - $60,000, depending on experience. Our comprehensive benefits package includes health insurance, paid time off, and opportunities for professional growth.

Job Description

We are seeking a skilled Patient Coordinator to join our team. As a key member of our front office staff, you will be responsible for delivering a distinctive patient experience from initial contact through treatment completion.

  • Provide exceptional customer service to patients via phone and in-person interactions.
  • Schedule appointments for new and existing patients while ensuring seamless communication with our dental team.
  • Greet patients upon arrival, collect necessary information, and maintain accurate records.
  • Ensure a clean and welcoming waiting area for our patients.
  • Process patient payments and update their ledgers accordingly.
  • Update patient charts with relevant documentation.
  • Maintain open communication with patients via outbound calls to confirm upcoming appointments.
Required Skills and Qualifications

To succeed in this role, you should have at least one year of experience in a dental front office setting, possess excellent customer service skills, and be passionate about delivering exceptional patient experiences. Additionally, you should be able to collaborate effectively with our team-oriented environment.

As a valued member of our team, you will have the opportunity to grow professionally and develop your skills in a dynamic and supportive work environment.



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