Contents Restoration Specialist

3 weeks ago

Eagan, Minnesota, United States Clean Response Full time
Job Title: Contents Cleaning Technician

Clean Response, Inc. is seeking a skilled Contents Cleaning Technician to join our team. As a key member of our restoration division, you will play a critical role in helping property owners recover from damage caused by fires, floods, and other disasters.

Job Summary:

The Contents Cleaning Technician will be responsible for cleaning and restoring client belongings and structures damaged by water, fire, smoke, and mold. This includes providing exceptional customer service, content cleaning labor, packing of customer contents, site cleanup, and completion of detailed job records.

Key Responsibilities:
  • Complete contents tasks based on work orders.
  • Develop a thorough understanding of water, mold, and smoke removal procedures.
  • Communicate job progress and employee performance to the Restoration Supervisor and/or Production Administrator daily.
  • Understand and utilize cleaning equipment, including upholstery and carpeting cleaning, odor removal, and treatment of hazardous materials.
  • Record a thorough inventory of all clients' restorable and non-restorable items.
  • Pack and unpack clients' property in a secure manner, with care to not damage property or structure.
  • Collect information and communicate supplements and change orders.
  • Provide accurate information to support the job costing process.
  • Understand and utilize restoration software to assist in completion of job tasks.
  • Aide in the development, implementation, and revision of company Standard Operating Procedures (SOP).
  • Maintain a clean job site, picking up all tools and equipment and securing the job site each day to eliminate potential hazards.
  • Model and enforce safety rules and policies.
  • Required to complete Emergency Services and post-reconstruction clean-up work, which may include water/mold/sewage/fire damage.
Qualifications:
  • 1+ year in cleaning or general labor position.
  • Consistent attendance and punctuality.
  • Have reliable transportation.
  • Valid in-state driver's license with a clean driving record.
  • Ability to drive and maneuver a vehicle with a trailer.
  • Technology savvy (iPhone, iPad, Office Suite Applications) is a plus.
  • Can work well both in teams and independently.
  • Works well with hands.
  • Clearly demonstrate effective communication skills both verbal and written.
  • Possess strong customer service skills and handle challenging situations in a professional manner.
  • Have a strong attention to detail and a positive attitude.
  • Demonstrate the ability to complete work orders and meet deadlines.
Working Conditions:

This position will require working indoors and outdoors in various settings, including residential and commercial work sites. Physical effort is needed to endure long hours working outside in extreme conditions, lifting and adjusting heavy objects, and working with materials that could cause injury or illness.

Physical Requirements:
  1. Physical activity that requires full range of body movements, including the use of hands, feet, and fingers to handle or feel objects and use equipment.
  2. Physical activity that often requires walking, bending, sitting, and lifting for prolonged periods of time.
  3. Physical activity that often requires bending, stooping, reaching, climbing, kneeling, and/or twisting.
  4. Physical activity that often requires lifting over 75 lbs.
  5. Physical activity that requires travel by truck with trailer.
  6. Physical activity that requires pushing and/or pulling over 30 lbs.
  7. Must be able to sit for an extended period and work on a computer.

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