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Parts Sales Representative

2 months ago

Mt Sterling, United States Crown Power and Equipment Full time

Job Summary:

Crown Power and Equipment is seeking a highly skilled and customer-focused Parts Sales Representative to join our team. As a key member of our organization, you will play a vital role in assisting both internal and external customers with their parts needs.

Key Responsibilities:

  • Provide exceptional customer service to internal and external customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Prepare and process parts orders, ensuring accuracy and efficiency in all transactions.
  • Establish and maintain strong relationships with customers, building trust and loyalty through effective communication and follow-up.
  • Manage and maintain accurate inventory levels, ensuring that products are properly stocked and organized.
  • Assist with receiving and delivering parts, as well as maintaining a clean and organized workspace.
  • Match invoices to packing lists, ensuring accuracy and attention to detail.
  • Stay up-to-date with electronic business systems and other computer programs, utilizing technology to enhance customer service and efficiency.

Requirements:

  • Ability to respond quickly and efficiently to customer demands and requests.
  • Strong verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
  • Excellent customer relations and phone skills, with the ability to handle and resolve interpersonal conflicts.
  • Effective time management skills and the ability to multitask, prioritizing tasks and meeting deadlines.
  • Attention to detail, with the ability to maintain accurate records and reports.
  • Ability to work independently, with minimal supervision.
  • Strong computer proficiency with Microsoft Office Suite, with knowledge of HBS a plus.
  • Familiarity with Case IH and Kubota equipment and parts is preferred, but not required.

Physical Requirements:

  • Ability to stand for long periods of time, with walking, climbing stairs, reaching, pushing, pulling, kneeling, leaning, and twisting.
  • Ability to regularly lift and/or move up to 10 lbs., frequently lift and/or move up to 25 lbs., and occasionally lift and/or move up to 50 lbs.
  • Fitness to work in adverse and extreme weather conditions.

Preferred Qualifications:

  • High School diploma or equivalent.
  • 1-3 years of experience in Parts Sales in the same or similar industry is required.
  • Candidate is required to successfully pass the pre-employment screenings, which includes background check, pre-employment drug testing, and driving record evaluation.