Program Specialist
5 days ago
Fortrea Patient Access is seeking a highly skilled Program Specialist to support their "rever" season. In this role, you will be responsible for verifying patient benefits and resolving complex issues related to insurance coverage.
Key Responsibilities:- Verify patient benefits and resolve complex issues related to insurance coverage
- Support inbound and outbound calls, responding to customer inquiries and resolving issues in a timely manner
- Document calls and interactions in tracking systems, ensuring accurate and up-to-date records
- Conduct insurance verifications, coordinate prior authorizations, and investigate alternative insurance coverage
- Process patient applications, determine eligibility, and follow up with patients and healthcare providers as needed
- Liaise with partner distributors and pharmaceutical manufacturers to request products and track shipments
- Coordinate prescription orders and transfers to specialty pharmacies
- Stay up-to-date on market trends and insurance options, educating patients on available choices
- Assist with training new team members and maintain a professional, calm, and friendly demeanor
- High school diploma or equivalent required; degree in a related field preferred
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment, handling multiple tasks and priorities
- Strong analytical and problem-solving skills, with attention to detail and accuracy
- Proficiency in software applications, including CRM systems and Microsoft Office
TEKsystems is a leading provider of technology services, talent services, and real-world application. We help clients activate ideas and solutions to take advantage of a new world of opportunity. As an industry leader, we work with progressive leaders to drive change and deliver results.
TEKsystems is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all.
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Program Specialist
1 week ago
Greenfield, IN, United States TEKsystems Full timeDescription: Fortrea Patient Access is kicking off their “rever" season. "Rever" refers to the reverification of benefits. In this position, contractors will support Inbound & Outbound calls and deal with complex benefits investigations to payers. They will be supporting patients who either need financial assistance for their medications, or are...
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Program Specialist
2 weeks ago
Greenfield, California, United States TEKsystems Full timeJob Title: Program SpecialistJob Summary:We are seeking a highly skilled Program Specialist to join our team at TEKsystems. As a Program Specialist, you will be responsible for providing operational and reimbursement support to complex programs within Fortrea. This role requires a strong understanding of insurance verification, patient access, and medical...
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Program Specialist
2 weeks ago
Greenfield, California, United States TEKsystems Full timeJob Title: Program SpecialistFortrea Patient Access is seeking a highly skilled Program Specialist to support their "rever" season. In this role, you will be responsible for supporting Inbound & Outbound calls and dealing with complex benefits investigations to payers. You will work with patients who need financial assistance for their medications or are...
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Program Specialist
2 weeks ago
Greenfield, United States TEKsystems Full timeDescription:Fortrea Patient Access is kicking off their “rever" season. "Rever" refers to the reverification of benefits. In this position, contractors will support Inbound & Outbound calls and deal with complex benefits investigations to payers. They will be supporting patients who either need financial assistance for their medications, or are seeking...
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