Loss Mitigation Manager

3 weeks ago

Chelmsford, Massachusetts, United States Direct Federal Credit Union Full time
About Us

At USALLIANCE Federal Credit Union, we pride ourselves on innovation, teamwork, training, and development, as well as career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Representing USALLIANCE in the community and forming lasting relationships with our members and partners is a key aspect of this role.

About This Role

The Loss Mitigation Manager will be responsible for protecting the assets of the company in defaulted loans, bankruptcies, foreclosures, repossessions, and other legal proceedings. This position plans, directs, supervises, and evaluates workflow for the Loss Mitigation department, coordinates work activities to achieve organizational results based on volume and financial impact, provides process-specific feedback and training to loss mitigation efforts throughout the unit, recommends operational improvements, monitors performance of staff members according to established standards, and conducts performance evaluations, training, and coaching of the staff.

Key Responsibilities
  1. Supervises daily operation of the Loss Mitigation department, ensuring compliance with Credit Union policies and procedures, and all applicable state and federal government regulations, investor rules, and safe and sound banking practices.
  2. Establishes and reviews loss mitigation procedures, processes, and documentation to ensure consistency, accuracy, and quality within the department.
  3. Identifies trends and develops process improvements and system enhancements to improve department's efficiency and effectiveness.
  4. Anticipates emerging organizational needs based on trends in the volume and composition of defaulted loans or other proceedings and develops plans for balancing organizational objectives with resources and trends.
  5. Receives and resolves member complaints.
  6. Performs duties related to staff development such as performance evaluations, disciplining employees, and training.
  7. Compiles data and generates accurate, reliable ad-hoc reporting for stakeholders including the board of directors, senior management, banking regulators, and auditors.
  8. Provides monthly summary to Manager on departmental performance objectives.
  9. Maintains up-to-date knowledge, understanding, and documentation of required State, Federal, CFPB, Investor, and PMI guidelines related to loan modifications, short sale, and deed in lieu. Ensures regular and timely communication of required process changes to all areas of the loss mitigation department.
  10. Sets production and service goals for direct reports. Directs the performance of the staff through effective coaching, training, and performance appraisals to achieve established goals and service levels.
  11. Develops and analyzes management reports for the purpose of ensuring all production and quality goals are met.
  12. Serves as subject matter expert and escalation point for staff and members regarding loan modifications, short sale, and deed in lieu.
Requirements
  • Extensive Real Estate collections experience in various states required.
  • Ability to multi-task effectively in a fast-paced environment.
  • Excellent interpersonal skills must demonstrate the ability to work with members, colleagues, and superiors.
  • Strong organizational skills and a high-level attention to detail.
  • Able to communicate (written and verbal) effectively, tactfully, and professionally with employees, members, and the public.
  • Strong time management skills and ability to meet deadlines.
  • Demonstrate ability to think analytically and complete projects independently.
  • Strong Excel skills.
  • Temenos experience preferred.
  • Previous management experience required.
What We Offer
  • Competitive Salary and Benefits Package.
  • Opportunities for Professional Development and Career Growth.
  • Hybrid Schedule (min. 3 Days in Office to Maximize Collaboration).
  • A Collaborative and Inclusive Work Environment.
  • Paid Time Off, Wellness Time & Paid Federal Holidays.
  • 401K with 6% Match.
  • High Performance Culture.

USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.

  • Loss Mitigation Manager

    4 weeks ago

    Chelmsford, Massachusetts, United States Direct Federal Credit Union Full time

    About UsAt USALLIANCE Federal Credit Union, we pride ourselves on innovation, teamwork, training, and development, as well as career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. We represent our credit union in the community and form lasting relationships...

  • Loss Mitigation Manager

    1 day ago

    Chelmsford, Massachusetts, United States USALLIANCE Financial Full time

    Job OverviewAt USALLIANCE Financial, we are seeking a highly skilled Loss Mitigation Manager to join our team. This role is responsible for protecting the assets of the Credit Union by overseeing defaulted loans, bankruptcies, foreclosures, repossessions, and other legal proceedings.The ideal candidate will have extensive real estate collections experience,...

  • Construction Laborer

    2 weeks ago

    Chelmsford, Massachusetts, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Job SummaryWe are seeking a highly skilled and dedicated Construction Laborer to join our team at Paul Davis. As a Construction Laborer, you will be responsible for performing water mitigation, tarping, board up, mold remediation, asbestos/lead abatement, and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under...

  • Senior Water Resources Engineer

    4 weeks ago

    Chelmsford, Massachusetts, United States WSP Full time

    Job Title: Senior Water Resources EngineerWe are seeking a highly skilled Senior Water Resources Engineer to join our team at WSP. As a key member of our team, you will be responsible for overseeing the management of a portfolio of projects executed by multi-disciplinary teams across various geographic locations.Responsibilities:Execute and review hydrologic...

  • Stormwater and Utilities Sr Project Engineer

    4 weeks ago

    Chelmsford, Massachusetts, United States HNTB Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Project Manager - Engineering to join our team at HNTB. As a key member of our engineering group, you will be responsible for managing complex projects from initiation to completion, ensuring timely delivery, quality, and client satisfaction.Key ResponsibilitiesDevelop and manage project...

  • Mechanical Design Lead Engineer

    5 days ago

    Chelmsford, Massachusetts, United States Actalent Full time

    About the RoleA great opportunity to work with a growing Aerospace Company.Job SummaryThe Lead Design Engineer will guide and give technical support to a team of design engineers to achieve high-quality, timely, and cost-effective design solutions. This role involves design output, managing project timelines and budgets, and collaborating actively with...

  • Senior Water-Wastewater Engineer

    4 weeks ago

    Chelmsford, Massachusetts, United States AECOM Full time

    About the RoleAECOM is seeking a highly skilled Senior Water-Wastewater Engineer to join our team. As a key member of our water resources group, you will be responsible for providing technical support on a diverse range of drinking water/wastewater and climate resiliency projects for federal, state, and municipal clients.Key ResponsibilitiesProvide...

  • Clinical Psychologist

    5 days ago

    Chelmsford, Massachusetts, United States LifeStance Health Full time

    Seeking Licensed Psychologists for Outpatient ServicesWe are currently seeking skilled Licensed or License-eligible Psychologists to provide evidence-based treatment interventions for adults and/or children, adolescents struggling with trauma, anxiety, mood disorders, chronic stress, impulse-control issues, grief/loss, adjustment-related disorders, and...

  • Project Human Factors Engineer

    4 days ago

    Chelmsford, Massachusetts, United States Triton Systems, Inc. Full time

    Job Title: Project Human Factors EngineerAt Triton Systems, Inc., we are seeking a highly skilled Project Human Factors Engineer to join our Human Systems group. This role will involve leading human-centered product design efforts to develop innovative solutions for our customers.Key Responsibilities:Assist in delivering product definition and direction to...

  • Team Associate

    4 weeks ago

    Chelmsford, Massachusetts, United States Northeast Foods, LLC Full time

    Job Title: Team MemberWe are seeking a highly motivated and enthusiastic Team Member to join our Burger King team!About Us:Northeast Foods, LLC is a growing Burger King franchise dedicated to delivering exceptional customer experiences and providing opportunities for career growth. As a Team Member, you will be an integral part of our team, working together...

  • Senior Water-Wastewater Engineer

    4 weeks ago

    Chelmsford, Massachusetts, United States AECOM Full time

    Job Title: Senior Water-Wastewater EngineerWe are seeking a highly skilled Senior Water-Wastewater Engineer to join our team at AECOM. As a key member of our water resources group, you will be responsible for providing technical support on a diverse range of drinking water/wastewater and climate resiliency projects for federal, state, and municipal...

  • Mechanical Design Lead Engineer

    4 days ago

    Chelmsford, Massachusetts, United States Actalent Full time

    About the RoleWe are seeking a highly skilled and experienced Mechanical Design Lead Engineer to join our team at Actalent. As a key member of our design engineering team, you will be responsible for guiding and supporting a team of design engineers to deliver high-quality, timely, and cost-effective design solutions.Key ResponsibilitiesUphold and enforce...

  • Team Associate

    4 weeks ago

    Chelmsford, Massachusetts, United States Northeast Foods, LLC Full time

    Job Title: Team MemberWe are seeking a highly motivated and enthusiastic Team Member to join our Burger King team. As a Team Member, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and safe work environment.Key Responsibilities:Provide excellent customer service by greeting...

  • Retail Department Supervisor

    4 weeks ago

    Chelmsford, Massachusetts, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Department Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer...

  • Senior R&D Technician

    5 days ago

    Chelmsford, Massachusetts, United States Teleflex Full time

    About the RoleWe are seeking a highly skilled and experienced Senior R&D Technician to join our team at Teleflex. As a key member of our R&D department, you will play a critical role in the design, development, testing, documentation, and manufacturing of new and existing products.Key ResponsibilitiesAssist R&D Engineers in the design and development of...

  • Senior Pega Developer

    4 weeks ago

    Chelmsford, Massachusetts, United States DCU Inc. Full time

    Job SummaryWe are seeking a highly skilled Senior Pega Developer to join our team at DCU Inc. as a key member of our software development team. The successful candidate will be responsible for designing, developing, testing, and maintaining Pega-based applications and solutions.Key ResponsibilitiesDesign and develop features and functionality for new and...

  • Retail Department Coordinator

    5 days ago

    Chelmsford, Massachusetts, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled and motivated Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer...

  • Global Demand and Supply Chain Planner

    5 days ago

    Chelmsford, Massachusetts, United States ZOLL Medical Full time

    Job SummaryThe Global Demand and Supply Planner plays a critical role in ensuring the accurate and timely demand forecasting and supply planning for ZOLL's global organization. This position requires a strong understanding of the medical device industry and global supply network, as well as extensive experience with ERP systems and supply chain planning.Key...

  • Senior R&D Technician

    3 weeks ago

    Chelmsford, Massachusetts, United States Teleflex Full time

    Job Title: Senior R&D TechnicianTeleflex is seeking a highly skilled Senior R&D Technician to join our team. As a key member of our R&D department, you will be responsible for assisting R&D Engineers in the design, development, testing, documentation, and manufacturing of new and existing products.Key Responsibilities:Facilitate and support implementation of...

  • Senior R&D Technician

    3 weeks ago

    Chelmsford, Massachusetts, United States Teleflex Full time

    Job Title: Senior R&D TechnicianTeleflex is seeking a highly skilled Senior R&D Technician to join our team. As a key member of our R&D department, you will be responsible for assisting R&D Engineers in the design, development, testing, documentation, and manufacturing of new and existing products.Key Responsibilities:Facilitate and support implementation of...