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Center Support Specialist
2 months ago
Kumon Center Assistant Job Description
**Key Responsibilities:**
* Answer incoming phone calls and respond to student and parental inquiries in a professional and timely manner.
* Communicate effectively with students and parents during class time, addressing their needs promptly and discreetly.
* Assist with book check-in and check-out processes, ensuring accurate record-keeping.
* Support the enrollment process, providing guidance and assistance as needed.
* Relay messages and parental concerns to the Instructor or Assistant Instructor in a timely and efficient manner.
* Prepare student files and maintain accurate records.
* Provide customer service support, addressing issues and concerns as they arise.
**Why Kumon?**
At Kumon, we value our team members and strive to create a supportive and inclusive work environment. As a Center Assistant, you will play a vital role in delivering exceptional student experiences and contributing to the success of our centers.
**What We Offer:**
* Competitive compensation and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance