IT Network Specialist

Crown Holdings is seeking a highly skilled Systems Integration Specialist to join our IT team. As a key member of our network and support team, you will play a crucial role in ensuring the seamless operation and continuous improvement of our IT infrastructure.

• Support and optimize PC and server networks leveraging Cisco technologies, including routers and switches, in a fully converged WAN data network with primary DMVPN and Cellular backup connections.
• Facilitate inbound connections through VPN links and Citrix NetScalers/Access gateways.
• Oversee the implementation, configuration, and support of Microsoft technologies, including Windows Server, Active Directory, and Microsoft Office Suite.
• Aid telecommunications projects aimed at improving or expanding the current infrastructure while managing cost controls.
• Monitor and identify capacity and performance issues, conducting research on emerging products, services, and protocols.
• Provide on-call technical support as needed.
• Install state-of-the-art IT equipment and provide guidance to team members.
• Act as liaison between network group, applications development group, and IBMi operations groups to provide complete end-to-end support for EDI functions.

• College degree in a related field and/or 8-10 years equivalent work experience dealing with IT vendors and network providers.
• Certifications in IT infrastructure, Microsoft technologies, and Cisco technologies are a plus.

• Working technical knowledge of Microsoft technologies, Cisco routers/switches, Palo Alto firewalls, and Avaya Aura systems.
• Proficiency in managing a fully converged WAN data network using Meraki SD-WAN infrastructure.
• Strong knowledge of VPN and protocols used in EDI transmissions and user connectivity.
• Hands-on experience with the configuration/installation, implementation, maintenance, and tuning of IT equipment.
• Knowledge of infrastructure monitoring applications such as SolarWinds and WhatsUp management tools.
• Familiarity with Microsoft Office applications including Outlook, Excel, and Word.

• Office environment with occasional on-call availability as needed to solve problems.
• Occasional inspection of cables and wiring.
• Occasional visits to data centers to administrate, repair, install, or decommission IT equipment.
• Regular lifting and transporting of moderately heavy objects, such as IT equipment and peripherals.

• Network Infrastructure: Design and Architecture, Routing and Switching, Network Security, Quality of Service (QoS).
• Server Infrastructure: Architecture and Design, Configuration, Hardware, Software, Storage.
• Active Directory: Architecture and Design, User and Group Management, Group Policy, Certificate Services.
• Power Platform Fundamentals: Power BI, Power Apps, Power Automate.
• Azure/Entra ID: Cloud Services, Identity and Access Management, Security and Compliance.
• Wi-Fi Technologies: Wi-Fi Standards, Security and Authentication.
• Cybersecurity Strategy, Planning, and Design: Risk Assessment, Strategic Planning, Network Security.
• Incident Response and Management: Incident Handling, Post-Incident Analysis.
• Identity and Access Management (IAM): IAM Policies, Multi-Factor Authentication.
• Security Technologies: Endpoint Protection, Security Information and Event Management (SIEM), Advanced Threat Detection.
• Compliance and Auditing: Regulatory Compliance, Regular Audits.
• Electronic Data Interchange (EDI): PaloAlto Firewalls, Global Protect VPN/Prisma Access, Shell scripting, Python, TCP/IP, SSL/TLS Certificates, EDI - Supported infrastructure, EDI - Supported Applications.