Occupational Health Care Navigator

4 weeks ago


Northbrook, Illinois, United States Proactive MD Full time
Job Summary

Proactive MD is seeking a highly skilled Occupational Health Care Navigator to facilitate and ensure continuity in applicant and employee care. The successful candidate will serve as a conduit of care between the client occupational health service and the community provider network.


Key Responsibilities

  • Coordinate candidate and employee care services within the provider network, imaging centers, labs, and community resources to ensure seamless care delivery and satisfaction.
  • Ensure medical records are provided to Proactive MD following any visit and that records are sent to the employer. Review client case progress and determine case closure.
  • Send notification to employer/network provider regarding procedures and ensure completion of scheduled health care services.
  • Assist clients/employees in navigating the healthcare system.
  • Coordinate care and case management of occupational health services.
  • Demonstrate exemplary customer service in coordination and communication surrounding health center visits.
  • Work in coordination with the Client Operations Manager and Client representative to develop employer occupational health case management plan.
  • Coordinate patient care and occupational health services.
  • Be knowledgeable about and provide information to employer/patients regarding occupational health services.
Requirements
  • 2+ years of experience working in occupational healthcare, medical or healthcare social work, or case management role.
  • Knowledge and understanding of OSHA medical surveillance requirements and process.
  • Current BLS certification through American Heart Association valid for at least 90 days after start date.
  • Medical Terminology, including knowledge of the concepts and principles of medical case management and medical terminology, including understanding of specialists.
  • Ability to communicate effectively and maintain working relationships with people from diverse backgrounds.
  • Knowledge of the healthcare industry and available patient resources.
  • Ability to prioritize needs and plan work accordingly.
  • Knowledge of HIPAA confidentiality requirement.
Preferred Qualifications
  • Bachelor's degree in social work or registered nurse in good standing with board of nursing.
  • Experience with occupational health case management.
  • Knowledge of third-party payer requirements.
  • Licensure in LPCW, LCIS, LPC, or similar.
Work Environment and Physical Requirements

This role primarily operates in a hybrid clinical environment and is required to interact with patients/employers for the majority of the day. The physical demands to perform the essential functions of this job are:

  • Effective communication, mobility, ability to operate office equipment, and travel.
  • Must be able to remain in a stationary position at their work area for prolonged periods of time.
  • Additionally, the employee will need to be able to lift/move/store individual 10–15-pound boxes and items such as office and medical supplies and equipment.


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