Sales and Customer Experience Representative

5 days ago


Dothan, Alabama, United States Spectrum Full time

As a Sales and Customer Experience Representative at Spectrum, you will play a vital role in delivering exceptional service to our customers. We are looking for individuals who are passionate about sales, technology, and customer satisfaction.

Company Overview

Spectrum is a leading provider of TV, internet, and voice services, with a strong commitment to innovation and customer satisfaction. Our company culture values diversity, equity, and inclusion, providing a supportive environment for employees to grow and succeed.

Salary

We offer a competitive salary and benefits package, including an estimated annual salary range of $46,800 - $58,000. This compensation reflects your potential earnings based on your performance and experience.

Job Description

Our Retail Sales Specialists work in a fast-paced team environment, selling wireless, TV, and internet products to customers. As a Sales and Customer Experience Representative, you will be responsible for:

  • Meting or exceeding monthly sales goals, including wireless sales
  • Ensuring a great customer experience through product demonstrations and education
  • Maintaining strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum and competitors
Required Skills and Qualifications

To succeed in this role, you will need:

  • Thrive in a fast-paced team environment
  • Read, write, and speak English fluently to effectively communicate with employees, customers, and suppliers
  • Lifting up to 35 lbs
  • Standing for prolonged periods of time
  • A High School Diploma or equivalent
Benefits

We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. Benefits include free internet, TV, and phone services, as well as opportunities for career advancement and professional growth.



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