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Part Time Banker

1 month ago

Norfolk, Virginia, United States PNC Financial Services Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Part Time Teller to join our Retail Branch organization at PNC Financial Services Group. As a key member of our team, you will be responsible for delivering exceptional customer service, processing high-volume customer banking transactions, and educating customers on new technology and banking products. This is an exciting opportunity to develop your skills and contribute to the success of our organization.

Key Responsibilities
  • Provide exceptional customer service and support to customers, responding to their needs and resolving issues in a timely and professional manner.
  • Process a variety of customer interactions, including deposits, withdrawals, and transfers, while maintaining accuracy and attention to detail.
  • Educate customers on banking products and services, identifying opportunities to refer customers to branch staff or PNC ecosystem partners.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer problems and ensure that all transactions are completed in an efficient and accurate manner.

Requirements

To be successful in this role, you will need to demonstrate strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. You will also need to be proficient in banking products and services, as well as have excellent communication and problem-solving skills. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

What We Offer

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include medical/prescription drug coverage, dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives. We also offer paid time off, including parental leave, up to 11 paid holidays each year, and 6 occasional absence days each year. To learn more about these and other programs, please visit our website.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [accommodation email]. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.