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Hotel Night Auditor

2 months ago

Houston, Texas, United States Doubletree Houston Airport Full time
Doubletree Houston Airport Night Auditor Job Description

We are seeking a detail-oriented Night Auditor to join our team at Doubletree Houston Airport. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records.

Responsibilities:
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
  • Provide exceptional customer service to ensure every hotel guest has a pleasant stay.
  • Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager.
  • Process additional administrative, bookkeeping, and accounting procedures as required.
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required.
Qualifications:
  • Experience in the hospitality industry or guest services is preferred, but not required.
  • Must be computer proficient; experience with accounting or reservation software is a bonus.
  • Some college is preferred, but a high school diploma or equivalent is required.
  • Requires a flexible schedule that allows for overnight shift hours.
  • Excellent customer service and communication skills are required.
Compensation:

$18.00 hourly