Patient Service Representative
1 week ago
We are seeking a highly motivated and detail-oriented Patient Service Representative to join our team at Pulse MD Urgent Care. This individual will play a critical role in ensuring seamless patient flow and delivering exceptional customer service.
The estimated salary for this position is $45,000 - $65,000 per year, based on experience and qualifications.
About the Job:
- Welcomes and greets patients/visitors to the facility in a helpful and friendly manner.
- Provides information to callers according to facility policies and procedures, and transfers calls as needed.
- Exercises problem-solving and conflict resolution skills when handling patient complaints.
- Attends scheduled department staff meetings and participates in company-sponsored events.
- Performs day-to-day administrative functions, including copying, filing, faxing, answering phones, and data entry.
Requirements:
- High school diploma or equivalent required.
- Excellent customer service and communication skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Basic computer knowledge and proficiency with Microsoft Office software.
- Able to maintain confidentiality and handle sensitive information discreetly.
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