Workflow Management Specialist

3 weeks ago


Norwood, Massachusetts, United States Clay Subaru Full time

We are offering an estimated salary of $55,000 - $65,000 per year for this role at Clay Subaru. If you're a motivated and detail-oriented individual looking to join a dynamic team, we encourage you to apply.

Key Responsibilities:
  • Coordinate repair orders with technicians based on workload, skills, and availability.
  • Monitor workflow to ensure timely completion and adjust schedules as needed.
  • Liaise with team members to ensure seamless operations.
  • Optimize efficiency by balancing workloads.
  • Maintain accurate records in the dealership's management system.
  • Provide updates on repair progress to customers and advisors.
  • Solve problems quickly and efficiently.

Requirements:

  • Previous experience in a related field.
  • Strong organizational and communication skills.
  • Ability to multitask and work under pressure.
  • Knowledge of dealership management software.
  • Positive attitude and commitment to customer satisfaction.


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