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Assistant Community Manager

4 weeks ago

Dallas, Texas, United States Griffis Residential Full time
Overview

At Griffis Residential, we strive to create exceptional living experiences for our residents. Our team is dedicated to providing unmatched comfort and convenience, fostering a sense of community, and delivering exceptional customer service.

We are seeking a detail-oriented and enthusiastic Assistant Community Manager to support all aspects of our community operations. This role will work closely with the Community Manager to ensure exceptional service and smooth functioning of our community.

Responsibilities
  • Assist the Community Manager in overseeing and supervising community associates.
  • Support leasing and marketing standards, conducting apartment tours, and assisting prospective residents.
  • Prepare lease agreements and renewal letters, ensuring timely delivery and follow-up.
  • Conduct market surveys and provide reports to the corporate office.
  • Review resident files, address unpaid fees, and enforce lease terms.
  • Assist in organizing resident activities and maintaining loyalty programs.
  • Manage daily operations in compliance with company policies.
  • Identify areas for improvement and suggest strategies to enhance efficiency.
  • Embrace our cutting-edge iPad leasing and marketing standards to connect with prospective residents, showcase available apartments, and secure leases.
  • Perform other duties assigned by the Community Manager.
Qualifications
  • High School diploma required; Bachelor's degree or relevant certification (CAM/ARM) preferred.
  • Minimum of two (2) years of experience in multi-family housing or a related industry.
  • Strong attention to detail and commitment to high customer service standards.
  • Excellent time management and prioritization skills.
  • Proficiency in Microsoft Outlook, Excel, and Word.
  • Exceptional communication and organizational skills.
  • Familiarity with property operations, lease terms, and contract enforcement.
  • Demonstrated commitment to diversity and an inclusive work environment.
Perks and Benefits

At Griffis Residential, we recognize that exceptional people need exceptional rewards. Our benefits package reflects our respect for workplace contributions, professional goals, and personal priorities.

  • 11 paid holidays per year, including floating holidays.
  • Up to 16 hours of volunteer time off.
  • Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires.
  • Medical insurance program options.
  • Dental insurance.
  • Vision insurance.
  • Flexible Spending Accounts and Health Savings Accounts.
  • Company-paid Basic Life/AD&D insurance for Associate (1x annual base earnings up to $350,000).
  • Voluntary Life/AD&D insurance for Associate, spouse, and children.
  • Company-paid short and long-term disability program.
  • Group accident insurance, critical illness insurance, hospital care plan.
  • Employee Assistance Program (EAP).
  • Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregivers).
  • Generous tuition reimbursement up to $5,250 per year.
  • Associate Referral Award Program of $1,000.
  • PTO Donation Program.
  • PTO Exchange for Student Loan Repayment Program.
  • Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions.
  • Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items.
  • Associate Recognition Programs.
  • Griffis Residential 401K Retirement Savings Plan with company match.
  • Onsite Associate Bonus Program.
  • Corporate Associate Bonus Program.
  • Rental Discount of 20%-50%.